Empowering excellence: The MyVista journey with QPS Benchmarking

For over three decades, QPS Benchmarking has been an indispensable ally for healthcare providers navigating the complexities of person-based care and operational efficiency. Central to QPS Benchmarking’s narrative of success is its partnership with MyVista, as shared by Irene Mooney, the Chief Executive Officer (CEO) of the Perth-based aged care provider. 

Introducing MyVista: A beacon of care and innovation 

MyVista has established itself as a pillar of the community, dedicated to providing exceptional care and support to older people. Under the stewardship of Irene Mooney, a seasoned professional with over 24 years in the aged care sector, MyVista has embarked on significant growth trajectories, including a major $68 million development project. This expansion not only doubled its size but also underscored its commitment to enhancing service offerings and setting new benchmarks in aged care. 

Three decades of expertise, a legacy of trust 

QPS Benchmarking, known for its innovative and data-driven benchmarking solutions, has built a reputation for reliability and trustworthiness, aiding healthcare organisations in their continuous improvement journey. 

“Our collaboration with QPS Benchmarking has been a game-changer,” Irene said. “Their benchmarking solutions have provided us with critical insights, enabling us to identify areas for improvement and achieve excellence in personal care.” 

With a clinical background, mainly in senior executive roles, and a master’s in leadership and management, Irene’s leadership has been pivotal for MyVista. Under her guidance, MyVista has seen significant growth, while at the same time committing to elevating the quality of individual care to new heights. 

The strategic edge of data-driven solutions 

QPS Benchmarking’s services offer more than just data; they provide strategic insights driving operational efficiency and financial outcomes. She praises the versatility of QPS Benchmarking’s software, essential for its compliance with stringent regulations and its user-friendly interface. 

“The software allows managers at all levels to utilise data in their quality meetings and enhancing our operational efficiency by empowering our staff to make informed decisions,” Irene elaborated.

Her extensive experience in not-for-profit and rural healthcare settings has imbued her with a deep understanding of the sector’s unique challenges and opportunities, further enriching the partnership between MyVista and QPS Benchmarking. Irene also highlights the strategic benefits of QPS Benchmarking’s solutions for MyVista’s governance and compliance processes. 

She explains how corporate reports generated from QPS play a crucial role in board meetings, offering a comprehensive overview of the organisation’s direction and performance.

“These reports are instrumental for our board, providing insights into our progress and helping to navigate through the complexities introduced by Government reforms,” Irene said. 

Furthermore, the precision and reliability of data, especially regarding mandatory quality indicators, ensure that MyVista meets regulatory requirements while maintaining high standards of care.

“The ability to cleanse data before Government submissions not only streamlines our compliance efforts but also empowers our team with accurate and actionable information,” she added. 

Innovation at the core 

What sets QPS Benchmarking apart is its commitment to innovation and excellence. Its software development team is constantly adapting to industry changes and technological advancements. Irene underscores the importance of this innovative spirit, stating, “Their commitment to driving efficiency and understanding from the floor to the boardroom has been pivotal in helping us achieve measurable improvements in our quality of care.” 

A partnership that speaks volumes 

The partnership exemplifies the transformative power of benchmarking in aged care. She shares how QPS Benchmarking’s auditing techniques and comprehensive reports have streamlined MyVista’s compliance and quality improvement processes.

“The beauty of QPS Benchmarking lies in their dedication to the industry. Their teams are not just about providing data; they enhance our understanding of our performance, driving efficiency at every level of operation,” she said.

Her active role in the aged care community, including her involvement with various boards and her efforts to advocate for quality and improvement in the sector aligns perfectly with QPS Benchmarking’s mission. 

Her insights not only illuminate the specific benefits MyVista has gained from this partnership but also highlight her broader impact on the industry. Irene commended QPS Benchmarking’s evolution and its commitment to the industry, highlighting their dedication to ensuring data is not only validated and cleansed but also measurable and meaningful.

“Watching QPS grow and develop has been fantastic. Their strongest asset is their willingness to work closely with the industry to guarantee that the data we rely on is accurate and actionable,” she reflected. 

Looking to the future 

As the healthcare industry continues to evolve, the strategic partnership between QPS Benchmarking and MyVista underlines the critical role of data-driven benchmarking solutions in the future of aged care. With a legacy of trust and a commitment to innovation, QPS Benchmarking stands ready to support healthcare leaders like Irene in their quest for excellence. 

“In a sector demanding constant improvement, QPS Benchmarking has been our trusted guide, navigating us through the complexities of healthcare benchmarking with innovative solutions and deep industry expertise,” Irene concluded.

Her leadership and vision for MyVista, coupled with QPS Benchmarking’s expertise, promise to continue setting the standard for excellence in the aged care sector.

For more information please visit www.qpsbenchmarking.com.