Innovation and technology are integral to the modern aged care and disability support sectors. Without new creative technologies, our systems wouldn’t be able to grow and develop to provide better quality care and support to the people who need it the most. Join Hello Leaders as we explore the latest industry innovations.
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Best of breed vs all-in-one: finding the right digital fit for aged care
Aged care providers face a choice: all-in-one platforms promise simplicity, but best-of-breed systems deliver agility, security and sector-specific strength.
AI scams are flooding the internet, aged care must meet the moment – ‘Get online week’ is a critical resource for empowering seniors in a daunting new digital landscape
Aged care leaders must be at the forefront of providing education to the vulnerable seniors that they serve. As AI scams flood the internet, seniors more than ever need safe and supported ways to be empowered in a digital landscape.
Government’s GPMS bungle worsening – My Aged Care’s backend supplier Salesforce reportedly hacked and clients’ data leaked to readily awaiting internet
As government initiatives drive the aged care sector to higher digital exposure, pressure mounts for public actors to display aptitude, excellence and safety in this push and not reactive vulnerabilities.
Saved by the bell: The ripple effect of rapid response in aged care
When a call bell rings, every second matters. Cutting down wait times and ditching clunky admin means carers can swap paperwork for people, giving staff more time for chatting, caring, and connecting with their residents.
Captaining your journey in aged and community care,under the 1 November 2025 changes
With major reforms to aged and community care taking effect on 1 November 2025, providers face unprecedented complexity. From funding and compliance to staffing and IT systems, early preparation and trusted partnerships are critical to navigating the changes smoothly.
From tick-box to trust: make experience the operating system of care
As the strengthened Standards and new Aged Care Act arrive in November, the real test for providers is not policy on paper but whether systems for complaints, staff voice and improvement truly work. This piece explores how experience becomes the operating system of care — and where tools like carepage prove their value.
Andromeda fuels vision to combat loneliness in aged care with record women-led Series A raise
Andromeda, led by Grace Brown, has secured AU$23 million in Series A funding to accelerate growth. “This investment allows us to scale solutions that put people at the centre of aged care,” Brown said.
Navigating compliance effectively – QPS Benchmarking is leveraging software for heightened provider impact
“We’re hearing we’re saving the time of two to three staff members per quarter, so they can be freed up to make the provision of care amazing in other needed areas.” As regulation creep increases, leveraging excellence in software and human skill is critical for provider performance.
Proof that connection matters with safer, smarter medication management
BESTMED’s cloud-based platform makes aged care safer, connecting 1,250 care homes and 1,400 pharmacies. Celebrate their 10th anniversary by joining the “Connect to Celebrate” competition to uplift lonely seniors with Connect the 40%.
Aged care’s new living fee must serve residents, not bureaucracy
The Higher Everyday Living Fee (HELF) is set to begin on 1 November 2025, giving aged care providers a chance to lift daily life for residents through better meals, activities and comfort. Success will depend on transparency, consent and follow-through, not added complexity.
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