Innovation and technology are integral to the modern aged care and disability support sectors. Without new creative technologies, our systems wouldn’t be able to grow and develop to provide better quality care and support to the people who need it the most. Join Hello Leaders as we explore the latest industry innovations.
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Swapping Bingo for Tetris: Why forward-thinking teams should gear up for gaming
The joystick generation is arriving in aged care. While not yet a mainstay in aged care environments, they should be, as video games can boost cognition, strengthen social bonds, and increase mobility.
Computerised compassion: What are the real-world applications of AI in aged care?
Could AI be the future of aged care? Explore how smart tech like predictive analytics and chatbots is supporting older Australians to age with dignity.
Transforming retirement living through customer experience
Boomer expectations are reshaping retirement living. Discover why always-on feedback, hospitality-grade amenities and flexible care pathways are now must-haves — and how a CX-first mindset can turn the looming “silver tsunami” into a golden opportunity for village operators.
Home care’s growth halted: The challenge of planning for the future on shifting terrain
Home care providers are “operating in the dark” without final rules for the Aged Care Act. The lack of government webinars and Q&As leaves 27.33% of providers waiting for clarity before planning. As the November 2025 Support at Home deadline nears, anxiety grows.
Can machines care? China’s robot caregivers and the human cost of efficiency
China is trialling hundreds of intelligent robots to support its rapidly ageing population and ease pressure on the care workforce. From mobility assistance to emotional support, this large-scale initiative explores how technology could transform aged care — and what’s at stake when machines take on human roles.
Revolutionising aged care compliance: QPS Benchmarking’s new Converge CQI offers real-time quality improvement
QPS Benchmarking has launched a ground-breaking Continuous Quality Improvement (CQI) system — Converge CQI — designed to shift the quality management paradigm from reactive to proactive. It is setting a new benchmark for compliance, performance and innovation in aged care.
Real leadership, real impact: How therapy through VR technology is enhancing resident well-being
Since implementing NeuronsVR therapy programs in 2023, Dougherty Apartments has become the highest user of these transformative programs.
Caught on camera: Balancing privacy and safety in aged care
Nine years have passed since a hidden camera in an Adelaide aged care home captured chilling footage of a resident allegedly being abused by a care worker. It prompted calls to legalise the installation of cameras in private resident rooms.
The pitfalls and opportunities of change and pricing autonomy
It is generally true to say that change is less welcome than not. Change tends to disrupt the status quo, brings uncertainty, add workload as well as pressure. Overall, change is not embraced by most.
Reimagining aged care in Australia: From cost centre to economic catalyst
Australia stands at a critical healthcare crossroads, particularly in aged care. As we face an ageing population, growing demand for services, and increasingly strained resources, the traditional view of aged care as a government cost burden is no longer sustainable.
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