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Boomer expectations are reshaping retirement living. Discover why always-on feedback, hospitality-grade amenities and flexible care pathways are now must-haves — and how a CX-first mindset can turn the looming “silver tsunami” into a golden opportunity for village operators.
Home care providers are “operating in the dark” without final rules for the Aged Care Act. The lack of government webinars and Q&As leaves 27.33% of providers waiting for clarity before planning. As the November 2025 Support at Home deadline nears, anxiety grows.
China is trialling hundreds of intelligent robots to support its rapidly ageing population and ease pressure on the care workforce. From mobility assistance to emotional support, this large-scale initiative explores how technology could transform aged care — and what’s at stake when machines take on human roles.
QPS Benchmarking has launched a ground-breaking Continuous Quality Improvement (CQI) system — Converge CQI — designed to shift the quality management paradigm from reactive to proactive. It is setting a new benchmark for compliance, performance and innovation in aged care.
Since implementing NeuronsVR therapy programs in 2023, Dougherty Apartments has become the highest user of these transformative programs.
Nine years have passed since a hidden camera in an Adelaide aged care home captured chilling footage of a resident allegedly being abused by a care worker. It prompted calls to legalise the installation of cameras in private resident rooms.
It is generally true to say that change is less welcome than not. Change tends to disrupt the status quo, brings uncertainty, add workload as well as pressure. Overall, change is not embraced by most.
Australia stands at a critical healthcare crossroads, particularly in aged care. As we face an ageing population, growing demand for services, and increasingly strained resources, the traditional view of aged care as a government cost burden is no longer sustainable.
Is the Federal Government falling into a classic corporate software trap as the true costs of implementation unfold – lured in with a $13.5 million contract, only to now find itself on the hook for what has become a $150 million piece of software?
In today’s fast-paced healthcare landscape, accurate and timely data is crucial for delivering exceptional care.
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