Delivering high-level services focused on a positive customer experience for your clients and residents through food, laundry or cleaning services can set you apart as a provider. We’ve gathered information and advice from experts covering a wide range of hospitality topics to strengthen your service delivery and customer satisfaction.
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Slop signals a broken system – why fixing food is leadership’s next test
“Blobs of mush” on plates? Unacceptable. Texture-modified meals can be safe, nutritious and appetising. Discover solutions to transform aged care dining.
Hold the judgement, pass the sauce: Why familiar food is still a favourite in aged care
Why aged care food doesn’t need to be fancy to be dignified. Explore how resident choice, comfort and nostalgia shape meals in aged care, beyond the headlines.
The Pure Food Co launches breakfast breakthrough as new care standards loom
The Pure Food Co is bringing brekky back for the tens of thousands of older Aussies with swallowing difficulties who are no longer able to enjoy the most important meal of the day.
Hammondville opens much-loved supported employment Plant Room Café
HammondCare has launched its second Plant Room Café at its flagship Hammondville location in Sydney’s southwest, creating new supported employment opportunities for people with disabilities.
Mealtime collaboration a ‘huge stride forward’ for industry leaders
The Pure Food Co has announced a new partnership with Regis Aged Care, one of Australia’s largest aged care providers, to deliver high-quality, nutritious, and flavourful meals to residents requiring texture-modified diets.
Food and nutrition funding may go cold despite demand for help
Food and nutrition in residential care remain a top priority for the Aged Care Quality and Safety Commission. However, the Food, Nutrition and Dining Unit potentially faces months of uncertainty as its current funding allocation nears the end of its cycle – while the 2025 Budget hinges on federal election results.
Parliament to plate: The Aged Care Act’s influence on meals
Food and nutrition standards in aged care will be enhanced thanks to the new Aged Care Act’s successful passage through Parliament.
Resthaven’s developing the dining experience for residents
Nothing beats good quality, nutritional food, and for Resthaven’s Michael Burton delivering quality meals across their 12 residential care homes every day is the goal.
Is the food and nutrition hotline a costly solution?
The Government’s food, nutrition and dining hotline has been up and running for over a year, and with a $7.4 million price tag there are lofty expectations surrounding it and other food and nutrition reforms.
Malnutrition in aged care isn’t a problem to be swept under the rug
With four in ten aged care residents malnourished, aged care has a problem it cannot sweep under the rug.
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