Delivering high-level services focused on a positive customer experience for your clients and residents through food, laundry or cleaning services can set you apart as a provider. We’ve gathered information and advice from experts covering a wide range of hospitality topics to strengthen your service delivery and customer satisfaction.
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Hospitality Articles
Supporting healthy diets in the workplace
With the potential for poor nutrition to take a bite out of staff productivity and well-being, it’s essential employers do all they can to support and promote healthy diets in the workplace.
Improving food delivery in aged care
Poor nutrition can have severe consequences for older people and knowingly so, the aged care sector has spent a large amount of time and resources working on providing quality and healthy nourishing food in residential facilities.
Eating with our senses: rethinking texture-modified foods
Ensuring consumers with dysphagia have their food texture needs met is important for their safety but that doesn’t mean the joy of eating should be sacrificed.
The role of hospitality in aged care
Food isn’t just a necessity to life, it is one of life’s pleasures; high-quality food, presentation, taste and smell all play a part in contributing to a positive dining experience.
Food, nutrition and the Quality Standards
The Final Report of the Royal Commission into Aged Care Quality and Safety expressed the importance of adequate portioning and good quality food for older people, which is why they are outlined in an official requirement in the Aged Care Quality Standards.
How Lite n’ Easy plan for the future of the aged care sector
A rapidly ageing population and the pressure this will put on our aged care services is one of the biggest challenges facing the industry, says Lite n’ Easy National Business Development Manager for Home Care, Sarah Simeon.
Providing nutrition and choice for your residents
SPONSORED – Nutrition and food quality have never been more critical with malnutrition in residential aged care reportedly on the rise.
Lite n’ Easy can help fill the gaps in your clients’ diet
SPONSORED STORY – As providers in the aged care sector look at the importance food plays in the health and wellbeing of their clients, it has become clear that more needs to be done to give older people access to enough tasty food that meets their nutritional needs.
Dietitians advocate for measuring malnutrition risk
The quality and quantity of food being served in aged care facilities has been a topic of conversation for a while.
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