Whether you’re a new leader or an experienced head, workplaces are constantly changing. It’s always worth self-reflecting on your leadership style to ensure you effectively support your team and organisation as a whole. In this section, you’ll find a collection of informative articles to help you become the best leader you can be.
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Rachel Argaman on finding meaning and magic in aged care leadership
Opal HealthCare CEO Rachel Argaman OAM shares how she balances governance demands with the deeper purpose of aged care, focusing on community, connection and the “meaning and magic” of leadership.
Medical & Aged Care Group expands with acquisition of two Melbourne homes
Medical & Aged Care Group has acquired Cheltenham Manor and Greenwood Manor, adding 207 beds and expanding to 11 homes across Melbourne. The family-run provider says the move strengthens its community focus and creates 30 new jobs.
Tracey Burton is working to avoid impossible decisions- Reform act could mean providers must choose between the vulnerable and financial viability
Uniting Care ACT.NSW CEO Tracey Burton is warning that the current aged care reform pricing model could force providers into an impossible choice between accepting financially vulnerable residents or remaining financially viable. She is calling for the government’s accommodation supplement review to be brought forward from 2026, warning that without urgent action, tens of thousands of low-means Australians risk losing access to quality residential aged care.
Helen Mirren calling out condescending language exposes deeper need for workplace language reform
Helen Mirren has highlighted the harm of condescending language, exposing how infantilising comments undermine dignity and respect. In aged care, leaders are being urged to recognise the subtle impact of language on workplace culture and quality of care.
Aged care governance in times of change: A call to action for Directors
Sean Rooney warns aged care Boards must move beyond compliance, with the new Aged Care Act demanding real leadership, culture and strategy.
Aged care CEO pens a scathing open letter to ACQSC
Aged care CEO slams the Aged Care Quality and Safety Commission, calling out weak regulation, double standards, and risks to residents’ safety.
NSW Anti-Slavery Commissioner says modern slavery potential in aged care – yet significant government improvement needed for safeguards
The NSW Anti-Slavery Commissioner has warned of growing risks of modern slavery in aged care, citing vulnerabilities in labour hire practices and reliance on temporary migrant visas. Dr James Cockayne says stronger safeguards, including licensing labour hire companies, are urgently needed. While the sector is urged to act, aged care leaders say government comments without collaboration risk undermining efforts already underway.
Mastering behaviour & communication: Expert tips for leaders from Anthony Laye
Behavioural and body language expert Anthony Laye shares practical strategies for aged care leaders to better recognise stress, boost engagement, and handle difficult conversations with empathy. From spotting subtle changes in behaviour to using the “name and notice” technique and his NUT principle, Laye offers tools to strengthen communication, protect wellbeing, and build more connected teams.
Kindness and corporate excellence – Whiddon CEO details wins all round with shift into transitional housing for vulnerable older women
Whiddon’s CEO Chris Mamarelis shows how ‘doing the right thing’ and ‘playing your part’ can be a winning strategy.
Good enough care: The morality of working with limited resources
“If you care about the residents you are looking after and are not able to deliver the care they need, that just sucks the soul out of you.” Grace Welch, co-chair of a family council in Ontario’s long-term care system, was not speaking in metaphor. She was describing a reality faced daily by aged care […]
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