Whether you’re a new leader or an experienced head, workplaces are constantly changing. It’s always worth self-reflecting on your leadership style to ensure you effectively support your team and organisation as a whole. In this section, you’ll find a collection of informative articles to help you become the best leader you can be.
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Quality of care through hospitality
Over the past four or five years, something has quietly changed in aged care dining rooms: the line between care and catering has blurred, and care-minute requirements are now sitting alongside that shift. This piece looks at what happens when funding categories meet the reality of the table — and why the parts of a mealtime that matter most are often the parts no metric was built to capture.
Dinesh Subramani’s recipe for next-generation aged care leadership
By placing dignity, passion, and technology at the heart of the kitchen, mecwacare’s Hospitality Manager demonstrates why dining and lifestyle are the ultimate differentiators in aged care leadership.
Star Ratings: stop arguing with the dashboard and drive the car
Australia’s aged care Star Rating system may remain contentious, but the data behind it offers valuable operational insights. Independent analysis identifies the key levers leaders can influence, helping providers move beyond compliance reporting towards better decision-making and improved organisational performance.
Beyond care delivery: why aged care leaders must invest in carer support and education
With dementia impacting over half of aged care residents, proactive strategy is critical. Discover how evidence-based education from Dementia Training Australia empowers frontline “dementia detectives,” reduces workforce burnout, and equips leaders to manage operational and clinical risks effectively.
Beyond the chair: how furniture choices shape aged care environments
Aged care furniture needs to feel residential while supporting resident independence, staff safety, infection control and durability. Wentworth Care Director Tamlyn Carr shares what providers should consider when designing spaces.
Boards that ignored speak-up systems are now the regulator’s next target
A collapsed whistleblower system, a CEO whose values didn’t fit the organisation, and a board that found out only when the regulator did. A new case study shows why 2026’s aged care laws treat speak-up programs as a governance failure, not a compliance checkbox.
WHO dementia prevention guidelines: what they mean for aged care leaders
The World Health Organisation has updated its dementia prevention guidelines for the first time since 2019, expanding the recognised risk factors from 12 to 20. Professor Kaarin Anstey, the only Australian on the WHO guideline panel, explains what has changed and what it means for aged care.
Funding independence means redesigning the purpose of aged care
Australia’s aged care system has long funded decline rather than independence. Could expanding restorative care reshape demand, improve outcomes for older Australians and create a more sustainable future for providers, governments and taxpayers alike?
After months of algorithm-only decisions, aged care leaders get their voice back
Human oversight of aged care’s automated assessment tool has finally been granted. CEO Mark O’Brien explains why the change matters for older Australians, and why wait times may still leave many without the support they urgently need.
AI is different: Why your risk framework should be too
As AI adoption grows, treating it like traditional software leaves organisations vulnerable. Aged care providers must look beyond static risk registers to embrace continuous, dynamic governance for this fundamentally different class of technology.
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