Whether you’re a new leader or an experienced head, workplaces are constantly changing. It’s always worth self-reflecting on your leadership style to ensure you effectively support your team and organisation as a whole. In this section, you’ll find a collection of informative articles to help you become the best leader you can be.
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When kindness kills progress: The problem with conflict avoidance
Disagreement doesn’t have to divide. From respecting residents to improving routines, learn how aged care teams can embrace healthy conflict.
The paradox of purpose: Why burnout is rising in mission-driven work
Passion alone can’t protect against burnout. In aged care and health, the very purpose that drives workers is also draining them. It’s time to shift the conversation from personal resilience to structural change.
Too risky to ignore: The responsibility to flag unsafe elderly drivers
Driving is a symbol of independence, but when age-related decline sets in, the risks skyrocket. Aged care workers see the signs early. So why aren’t we flagging concerns more often?
Support at Home: Lifeline or Looming Crisis for Smaller Providers?
As Australia’s Support at Home program edges closer, smaller home care providers fear being left behind. Prestige Inhome Care CEO Nick McDonald warns of affordability challenges, rising admin costs and the risk of an underground care market if consumers can’t keep up.
The Care squeeze: A system under pressure and a leadership wake-up call
Australia’s ‘sandwich generation’ — 1.5 million carers balancing work, children and ageing parents — is under the spotlight thanks to the ABC’s The Care Squeeze series. This hidden workforce crisis is reshaping aged care and health leadership priorities. Learn why supporting carers better is vital for workforce participation, gender equality and the future of care.
Leadership is a marathon, not a sprint: Lessons from a 102-year-old neurologist
At 102, Dr. Howard Tucker proves true leadership is a marathon. His story challenges us to rethink retirement, resilience and how to stay relevant for decades.
Big shifts, bold ideas: highlights from the National Retirement Living Summit
At this year’s National Retirement Living Summit in Brisbane, Hello Leaders hit the floor to speak with those at the coalface of change.
Death at work: supporting the navigation of grief for employees
In aged care, death is ever-present — yet grief often goes unspoken. Creating space for staff to process loss can strengthen teams and improve care.
No more apologies: Professor Maja’s message for women in aged care
In a sector powered by women, Professor Maja Jovanović is calling time on unnecessary apologies, humility-for-acceptance, and confidence “fixes”.
Beyond clinical care: The aged care workers supporting communities in crisis
In February, record-breaking monsoonal flooding left much of northern Queensland reeling. Communities were cut off as floodwaters not only isolated towns, they destroyed roads, ruined homes and businesses, and even resulted in at least two fatalities.
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