Whether you’re a new leader or an experienced head, workplaces are constantly changing. It’s always worth self-reflecting on your leadership style to ensure you effectively support your team and organisation as a whole. In this section, you’ll find a collection of informative articles to help you become the best leader you can be.
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Who is teaching aged care leaders the business of care?
Aged care leaders are expected to deliver quality care and understand the business behind it. Executive coach Kerryn Fewster explains how providers can build commercial confidence through better access to data, leadership development and everyday conversations about costs and care.
Keyton and Silverchain team up to keep residents at home
Partnerships in aged care can be advantageous for all. In a new team up, Keyton residents now have access to Silverchain’s care navigation, with a full program due in the new year. Residents choose if, when and how they use it, and can pick any provider.
Who is accountable for older Australians stranded in hospital?
Whiddon CEO Chris Mamarelis warns that older Australians waiting months or years in hospital for aged care are falling between state and federal systems, raising questions about their rights, accountability and the role of aged care boards.
Foreign exchange: What aged care can borrow from overseas regarding profit
In Japan, most home care providers are for-profit, and nobody much minds. Dr Darren Coppin explains what Australian aged care can learn from Japan, Singapore, Denmark and the Netherlands, and why the secret is keeping the margin well away from a family’s moment of need.
Closing the gap between aged care technology and workforce capability
Aged care providers have access to growing digital technology, but workforce skills are not keeping pace. Holmesglen’s environmental scan highlights where leaders can focus education investment to help staff interpret information, coordinate responses and use existing technology confidently and effectively.
Mind your language: How aged care made “profit” a dirty word and how we can fix things
Aged care reports its finances in exactly the form the human brain cares least about. Behavioural scientist Dr Darren Coppin explains which words to retire, how to explain fees without losing families’ trust, and the one-page letter every CEO could send next month.
Aged care royal commission report card: Impact over inputs is success
CEO Russell Bricknell shares the attitude of a sector grappling with lots of reform and limited certainly, have projects post Royal Commission changed the lives of seniors meaningfully for the better? In Juniper’s Royal Commission Report Card, a C- shows there’ still much to be done.
More than benchmarking: How to use your ROSA report
The 2026 ROSA reports reveal significant variation in aged care outcomes, introducing new indicators and benchmarking tools. Professor Maria Inacio explains how independent data can help providers and boards better understand care quality, identify opportunities for improvement and strengthen governance.
200,000 waiting: aged care providers take fight to Canberra
More than 3,700 older Australians are stuck in hospital beds because aged care has nowhere to put them. Ageing Australia and over 50 providers took it to Canberra last week, putting the funding gap in front of every party.
Who cares for regional Australia when the workers stop coming?
Australia’s migration debate has focused on housing and population growth, but aged care providers are watching another issue unfold. As regional workforce shortages deepen, the sector is questioning what changing migration settings could mean for recruiting and retaining the people who deliver care.
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