Whether you’re a new leader or an experienced head, workplaces are constantly changing. It’s always worth self-reflecting on your leadership style to ensure you effectively support your team and organisation as a whole. In this section, you’ll find a collection of informative articles to help you become the best leader you can be.
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Why communication is the missing ingredient in aged care dining rooms
Lindsey O’Grady’s landmark 2026 Aged Care Kitchen Pulse Survey reveals a stark systemic disconnect: 86% of chefs lack the resources they need, and communication is the missing ingredient in dining rooms across Australia.
Support at Home is a complicated, opaque, inefficient scheme for all – part two: devoid of financial and logical sense
The numbers are speaking loudly, SaH is proving to be costly and ineffective to run. The IAT algorithm too, in its opaque decision matrix, challenges the transparency and fairness recommended for a healthy and robust sector.
Why aged care boards and HR must look outside the sector for top talent
Facing tightening regulations and executive shortages, aged care providers can look to a $2 million West Australian village turnaround for a masterclass in cross-industry asset management, strategic CapEx restructuring, and human-centric leadership.
Hello Leaders Edition 7 Autumn
Welcome to the Autumn edition of Hello Leaders.
Support at Home is a complicated, opaque, inefficient scheme for all – part one: tropes of seniors and sector have no place in scheme mechanics
Tropes have never worked to guide and land policy. This is powerfully the case for Support at Home as its impacts are widely felt by boomers without wealth, and providers striving to survive as the landscape is skewed.
Your staff are spending half their shift on admin. Here’s what the data says.
IHACPA’s 2024-25 Residential Aged Care Cost Collection is the most comprehensive cost dataset the sector has ever produced. For aged care leaders, it confirms what many already suspected – and gives you the evidence to act on it.
Privacy risk grows as AI used without clear guardrails – operations expert details serious consequences from simple use
As AI use grows within aged care, so does the need for management oversight. Workplace understanding and communication of risk must meet use practices.
Shedding a light on palliative care – leaders have an opportunity to educate as well as manage
Expanding the conversation: Aged care leaders have an opportunity to support sector, seniors, and any with need, in navigating palliative care, expert says.
Relying on funding boost alone is shortsighted – Rockpool CEO warns aged care rules are deterring bed builds
Rockpool’s CEO, Melissa Argent, outlines that rules, as well as funding, have an integral place in bringing health to aged care growth. Investment and ‘profit’ too must not be ‘dirty’ words, they are integral ingredients to an environment of robust development.
The law dictated her mother die slowly – healthcare executive, Angie List, says enough is enough
Angie List, a healthcare executive, watched her mother die in an inexplicable way. She is trying to change that with Hem’s Law, a petition to enable loved-ones the option of mercy and the humane when death is already confirmed.
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