Whether you’re a new leader or an experienced head, workplaces are constantly changing. It’s always worth self-reflecting on your leadership style to ensure you effectively support your team and organisation as a whole. In this section, you’ll find a collection of informative articles to help you become the best leader you can be.
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Dementia is not just a medical problem – it’s a community problem
A dementia diagnosis changes more than one person’s memory: it reshapes families, neighbourhoods and the places people live. Michael Foenander urges sector leaders to design for identity, dignity and purpose, and to treat families as partners in care, not visitors.
What it means to leave an aged care organisation well
Board changes at Southern Cross Care Queensland offer a timely reminder that succession is about more than governance. In a sector built on purpose and stewardship, knowing when to hand leadership to others may be one of a board’s most important responsibilities.
Free personal care raises a capacity question for boards
Personal care is now free at the point of use for eligible Support at Home customers. One provider says cost kept people from asking. Boards now need to know whether their workforce can answer.
Without a living asset management system, boards fly blind
An Asset Management Plan starts going stale the moment the project ends. A living asset management system keeps the register current as equipment is installed, replaced and retired. So when your board asks what capital spend is coming, will you have the right answer?
The hidden cost of respite: Why Australia’s cheapest aged care investment may save the most money
Respite has long been viewed as a support for carers. A joint statement from Dementia Australia and Carers Australia says it’s something much bigger: preventative infrastructure that keeps older Australians at home, reduces hospital demand and delays residential aged care. The real cost will be continuing to underinvest.
Your in-house AI-built care app fails at 2am. Who fixes it?
When a home-grown AI tool fails on the night shift, someone has to fix it. Sonja Bernhardt OAM asks aged care leaders who carries that responsibility once the prototype goes live, and why software vendors must rethink what they sell.
Stuck in hospital, waiting at home: the reform gap
Grandmothers with no one to talk to. Fathers denied care for months. Michael Foenander believes Australia’s aged care crisis isn’t a workforce story: it’s a governance failure. And it’s one costing providers real money and reputation.
Beyond HELF: What boards should learn from aged care’s latest policy reset
The latest HELF rule changes have prompted providers to review charging arrangements, but the bigger lesson extends well beyond one fee. Paul Sadler argues that governance during reform requires continual review, local judgement and the willingness to revisit decisions made in good faith.
Shared purpose: The foundation of every strong partnership
Residents and patients don’t see different uniforms, just the people caring for them. Cirka’s Pat Donato and Emma Yee on why the strongest outsourced partnerships in aged care are built on trust and shared outcomes, not contracts.
The funding model isn’t your biggest financial problem
The CHSP reprieve may have delayed the next round of reform, but it hasn’t changed what makes an organisation financially resilient. Audit Partner Siobhain Simpson argues providers should stop chasing the next funding model and start understanding the true performance of every service they deliver.
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