Whether you’re a new leader or an experienced head, workplaces are constantly changing. It’s always worth self-reflecting on your leadership style to ensure you effectively support your team and organisation as a whole. In this section, you’ll find a collection of informative articles to help you become the best leader you can be.
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New acting head, Kate Pope, confirmed for aged care’s independent oversight body
Kate Pope PSM has taken over as acting Inspector-General of Aged Care, bringing 35 years of public sector experience to the role while government recruits a permanent appointee.
Why retirement village resident experience now must extend beyond the village
Retirement villages are evolving beyond lifestyle communities into key enablers of ageing in place. Through partnerships, resident feedback and early intervention, operators are helping older Australians navigate changing support needs while improving resident experience and long-term wellbeing.
Solar initiatives shine on – sustainability in aged care shifts ESG strategy to operational resilience
As boardrooms ramp up discussions to meet rising aged care costs, providers are increasingly needing to adapt. Green initiatives, such as Mercy Health’s recently completed national solar project, are showing that ESG strategies can be key pivot points in securing operational resilience.
Ageism in the workforce: the blind spot inside aged care
Aged care relies heavily on women, but older workers can still face assumptions about capability, adaptability and value. Advocate Beverly Baker argues providers need to look more closely at how ageism shapes their workforce and workplace culture.
Quality of care through hospitality
Over the past four or five years, something has quietly changed in aged care dining rooms: the line between care and catering has blurred, and care-minute requirements are now sitting alongside that shift. This piece looks at what happens when funding categories meet the reality of the table — and why the parts of a mealtime that matter most are often the parts no metric was built to capture.
How aged care leaders can reduce the stigma around incontinence
A resident who avoids the dining room isn’t being difficult — they’re managing shame. Incontinence affects nearly half of aged care residents, yet stigma often outweighs the physical challenge. Here’s how leaders can build a culture of dignity-first continence care.
Dinesh Subramani’s recipe for next-generation aged care leadership
By placing dignity, passion, and technology at the heart of the kitchen, mecwacare’s Hospitality Manager demonstrates why dining and lifestyle are the ultimate differentiators in aged care leadership.
Star Ratings: stop arguing with the dashboard and drive the car
Australia’s aged care Star Rating system may remain contentious, but the data behind it offers valuable operational insights. Independent analysis identifies the key levers leaders can influence, helping providers move beyond compliance reporting towards better decision-making and improved organisational performance.
Beyond care delivery: why aged care leaders must invest in carer support and education
With dementia impacting over half of aged care residents, proactive strategy is critical. Discover how evidence-based education from Dementia Training Australia empowers frontline “dementia detectives,” reduces workforce burnout, and equips leaders to manage operational and clinical risks effectively.
Beyond the chair: how furniture choices shape aged care environments
Aged care furniture needs to feel residential while supporting resident independence, staff safety, infection control and durability. Wentworth Care Director Tamlyn Carr shares what providers should consider when designing spaces.
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