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Residents say they’ve never been happier. The data tells a more complicated story.
New AIHW data shows record resident satisfaction in aged care — but ED presentations are also at a high. We ask what the numbers are really telling us.
Broken trust in aged care is a problem – but it might just be the solution, too
The latest Ageing in Australia Community Expectations Report 2026 spotlights that aged care providers need to close the gap between perception and reality in aged care. Broken trust might be the biggest barrier, but it’s also the greatest opportunity.
In aged care, trust isn’t built in systems: it’s built in the moment.
New data from Edelman’s 2026 Trust Barometer shows Australians are slightly more trusting of institutions – but also more insular, more fragmented, and more likely to trust a familiar face than a system. For aged care leaders, this is both a challenge and a clear directive.
The “haves and have-nots” debate in aged care dining
The debate over “two-tiered” dining in aged care isn’t new, but it is resurfacing with sharper edges. As expectations rise and funding constraints persist, providers are navigating a delicate balance between offering choice and preserving dignity. The real issue isn’t whether premium options should exist, but how to deliver them in a shared living environment without creating division at the table.
The moment a concern becomes a complaint: what weekend response reveals about aged care leadership
Concerns in aged care rarely start as complaints, but poor communication and delayed responses can quickly erode trust. Why leadership, especially over weekends, determines whether issues escalate.
Aged care residents move to the groove
An evidence-based dance program is improving mobility, mood and connection for aged care residents across Queensland, showing how inclusive lifestyle initiatives can deliver real wellbeing outcomes without adding operational complexity.
Temora locals show just how much it means to age in place – aged care needs to meet the needs of regional as well as metropolitan areas
Ageing in place is an important ingredient of quality aged care, for both regional and metropolitan areas. For regional town Temora, and its locals, stories show just how much it means to be able to do just that.
Aged care has always been strengthened by strong community – community fire response helps save regional Victorian aged care home
Incredible tales of heroism have emerged from regional Victoria as CFA volunteers risk lives to save Natimuk town and its aged care centre.
Moving ‘mountains’ and people, allied health aims high – After a stroke a resident wanted to walk again, Simon Kerrigan of Guide Healthcare said they’d try
Collaboration between providers and allied health professionals has the potential to supercharge innovation and improve care for seniors across the country. Simon Kerrigan of Guide Healthcare shares his story to encourage future growth with long-term positive impacts for seniors.
Australia’s oldest human-being in history has a story for aged care – Whiddon’s CEO shares a resonant reminder of what care excellence can be
Whiddon’s Ken Weeks is Australia’s oldest human-being in history. His RAC story is joyfully real and powerfully resonant for a sector that is navigating much.
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