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Why retirement village resident experience now must extend beyond the village
Retirement villages are evolving beyond lifestyle communities into key enablers of ageing in place. Through partnerships, resident feedback and early intervention, operators are helping older Australians navigate changing support needs while improving resident experience and long-term wellbeing.
Ageism in the workforce: the blind spot inside aged care
Aged care relies heavily on women, but older workers can still face assumptions about capability, adaptability and value. Advocate Beverly Baker argues providers need to look more closely at how ageism shapes their workforce and workplace culture.
Beyond the chair: how furniture choices shape aged care environments
Aged care furniture needs to feel residential while supporting resident independence, staff safety, infection control and durability. Wentworth Care Director Tamlyn Carr shares what providers should consider when designing spaces.
Mandatory reporting won’t fix elder abuse. Boards still need to answer for it.
No national Human Rights Act. No registration scheme for aged care workers. And no consensus on mandatory reporting. Elder abuse exposes governance gaps operators can’t outsource to policy – leaving boards to close them in the meantime.
The trust gap isn’t the media. It’s visibility.
Public trust in aged care isn’t shaped by media alone. This article explores how leaders can strengthen organisational credibility through quality care, greater community visibility and sector-wide collaboration, creating authentic experiences and trusted voices that help close the media information gap.
The question every NDIS and aged care leader should be asking
NDIS and aged care providers are facing growing pressure to meet compliance expectations, manage costs and keep the focus on care. Lumary CEO Daniel Wyner says the organisations best prepared for the future will be those that understand their operations today.
From IDDSI to Standard 6 and beyond: The evolution of risk in the aged care kitchen
IDDSI standardised texture-modified food and thickened fluids across aged care, changing how risk is described. But safety language alone hasn’t fixed rosters, training or communication pathways – and Standard 6 now demands the operating model catch up.
The future of aged care is led by organisations that keep learning
Workforce shortages remain a challenge, but technology is creating a new capability gap. Leaders who invest in continuous learning, workforce development and organisational adaptability will be best placed to navigate the future of Australia’s aged care sector.
The hidden cost of a poorly designed food system
Aged care providers ask where the money will come from before asking whether their kitchen system is already wasting it. Poor design costs more than budgets do – through waste, rework, complaints and burnt-out chefs carrying risk no one else sees.
Kitchens in aged care: Has much changed since 1986?
A CEO’s line – aged care can survive, but not run like it’s 1985 – sent Lindsay O’Grady back to 1986: the year he started as a chef. Forty years on, the kitchen has changed. But has the model around it changed enough?
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