With a wide range of financial requirements and constraints, aged care providers always need to be up-to-date with relevant information. We’re here to help keep you abreast of Government changes, workforce tips and expert insights so you can deliver the best possible care outcomes and staff experiences.
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What Australian Unity learned from its HELF rollout
Australian Unity says leaders underestimated the HELF rollout. Its takeaways: evidence the costing, start resident communication early, and give carers tools to know who is entitled to what, so care is not affected.
Support at Home provider under investigation over pricing
A Commission review of 25 higher-risk Support at Home providers found only four fully compliant. One now faces formal investigation over pricing practices, and boards that treat pricing as an operational detail should take note.
Retirement village capital investment meets the challenge of changing care needs
Billions in financing are supporting Australia’s retirement living sector via sustainability linked loans (SLLs). But as residents move in later and stay longer, operators must plan for changing care needs while relying on services beyond their villages to deliver additional support.
The hidden cost of respite: Why Australia’s cheapest aged care investment may save the most money
Respite has long been viewed as a support for carers. A joint statement from Dementia Australia and Carers Australia says it’s something much bigger: preventative infrastructure that keeps older Australians at home, reduces hospital demand and delays residential aged care. The real cost will be continuing to underinvest.
Beyond HELF: What boards should learn from aged care’s latest policy reset
The latest HELF rule changes have prompted providers to review charging arrangements, but the bigger lesson extends well beyond one fee. Paul Sadler argues that governance during reform requires continual review, local judgement and the willingness to revisit decisions made in good faith.
Support at Home administration fees: when payment delays hit small providers
A Victorian remedial massage therapist has waited up to 10 weeks to be paid under Support at Home. She says inconsistent processes and mounting administration are making the system increasingly difficult for small providers.
The funding model isn’t your biggest financial problem
The CHSP reprieve may have delayed the next round of reform, but it hasn’t changed what makes an organisation financially resilient. Audit Partner Siobhain Simpson argues providers should stop chasing the next funding model and start understanding the true performance of every service they deliver.
What does it actually cost to feed an aged care resident?
Lindsey O’Grady spotlights what the latest AN-ACC price announcement means for aged care kitchens. It reveals a growing gap between food cost and the true cost of feeding residents well.
The $5.6 million payroll wake-up call
The Fair Work Ombudsman’s $5.6 million audit recovery exposes a critical governance vulnerability for aged care leaders: basic payroll, rostering, and Award classification errors compound into massive compliance liabilities across large workforces.
The $100,000 blindspot: Why flat maintenance budgets hide aged care capital risks
When aged care facilities run 24 hours a day, relying on flat budgets and old asset registers creates hidden financial risks. MDFM’s Head of Operations, Rohit Singh, explains why capital planning fails when data falls behind reality.
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