With a wide range of financial requirements and constraints, aged care providers always need to be up-to-date with relevant information. We’re here to help keep you abreast of Government changes, workforce tips and expert insights so you can deliver the best possible care outcomes and staff experiences.
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Support at Home administration fees: when payment delays hit small providers
A Victorian remedial massage therapist has waited up to 10 weeks to be paid under Support at Home. She says inconsistent processes and mounting administration are making the system increasingly difficult for small providers.
The funding model isn’t your biggest financial problem
The CHSP reprieve may have delayed the next round of reform, but it hasn’t changed what makes an organisation financially resilient. Audit Partner Siobhain Simpson argues providers should stop chasing the next funding model and start understanding the true performance of every service they deliver.
What does it actually cost to feed an aged care resident?
Lindsey O’Grady spotlights what the latest AN-ACC price announcement means for aged care kitchens. It reveals a growing gap between food cost and the true cost of feeding residents well.
The $5.6 million payroll wake-up call
The Fair Work Ombudsman’s $5.6 million audit recovery exposes a critical governance vulnerability for aged care leaders: basic payroll, rostering, and Award classification errors compound into massive compliance liabilities across large workforces.
The $100,000 blindspot: Why flat maintenance budgets hide aged care capital risks
When aged care facilities run 24 hours a day, relying on flat budgets and old asset registers creates hidden financial risks. MDFM’s Head of Operations, Rohit Singh, explains why capital planning fails when data falls behind reality.
Star Ratings: stop arguing with the dashboard and drive the car
Australia’s aged care Star Rating system may remain contentious, but the data behind it offers valuable operational insights. Independent analysis identifies the key levers leaders can influence, helping providers move beyond compliance reporting towards better decision-making and improved organisational performance.
Why KPMG’s whistleblower failure should concern every aged care provider
Following KPMG’s high-profile whistleblower governance failure, Australian aged care directors face heightened scrutiny. Under the new Aged Care Act, leaders can be personally fined up to $165,000 for non-compliant reporting systems, even if the organisation itself escapes regulatory action.
The leadership test hiding inside aged care’s consolidation wave
When 642 providers have become the new normal and consolidation still accelerating, the question boards should be asking isn’t whether consolidation can be stopped. It’s whether the leadership inside their organisation is built for what comes next.
Your clients own the house. They can’t fund the care.
Dianne Shepherd has spent 20 years watching older Australians run out of cash while sitting on million-dollar homes. She says Support at Home doesn’t close the funding gap and that aged care providers are building care plans on assumptions that won’t hold.
Ambulances on ramps and older Australians on waitlists: Daniel Gannon wants governments to connect the dots
Retirement villages aren’t a lifestyle product: they’re health infrastructure. Daniel Gannon makes the case that without planning reform and supply investment, the pipeline crisis feeding hospital strain and aged care pressure will only deepen.
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