Legal & Compliance

With the new Aged Care Act commencing in less than two months, the Aged Care Quality and Safety Commission’s Compliance Management leader, Peter Edwards, said the Commission is focused on building a sector that’s invested in self-assurance and understands its own risk.

As the sector prepares for the implementation of the new Aged Care Act on 1 July, providers across the country are ramping up efforts to ensure they’re ready for operational transformation. But just how much is expected to change? And how well prepared can you be when information is missing and key processes remain unclear? […]

The Department of Health and Aged Care has delivered a timely update about the Aged Care Act’s new regulatory framework, exploring the fundamental elements of the new Act, and some of the sector’s burning questions — and frustrations.

Residential care providers have been handed a hammer blow to care minute calculations after a Department of Health and Aged Care webinar crystallised the definition of Personal Care Workers (PCWs) that could severely impact how staff responsibilities are managed.

​The forthcoming Aged Care Act introduces monumental regulatory changes likely to create additional financial and compliance pressures for providers.

Significant changes to the Multi-Purpose Service Program (MPSP) will take effect as part of the Australian Government’s broader commitment to strengthening aged care across rural and remote communities.

For aged care providers, the reforms are more than just a compliance exercise — they require a cultural and operational shift to ensure care is not only delivered but delivered well, consistently, and in alignment with new expectations.

Bupa Aged Care is at the centre of a new class action issued by Echo Law alleging that between July 1, 2019, and April 11, 2025, Bupa failed to provide the quality of care it promised to residents, and that it was required to deliver under law.

With rising compliance requirements and sector reforms, aged care providers must move beyond tick-box training and embrace effective, flexible education models that genuinely build staff capability and competency.

Aged care providers are increasingly turning to centralised rostering systems to support their care minutes management and ensure compliance with evolving targets.