Legal & Compliance

Continued instances of fraud in RAC means provider heads can consider in-house measures to implement systemic safeguards. The opportunity remains to go above and beyond compliance regulation.

The insidious nature of elder abuse demands far greater measures of systemic protection to prevent, rather than punish, those that exploit.

Government announces changes to calculation of staff rating in Star Ratings system. Experts assess if the changes are effective for residents and sector.

The practice of restraints in aged care requires considerable understanding and support. The new Act in Victoria seeks to provide further clarity on who is permitted to be stepping in to make these decisions.

As the strengthened Standards and new Aged Care Act arrive in November, the real test for providers is not policy on paper but whether systems for complaints, staff voice and improvement truly work. This piece explores how experience becomes the operating system of care — and where tools like carepage prove their value.

Dental clinic collapses with millions in upfront payments, drawn from Super. Without treatment, and left out of pocket, hundreds of Australians are worse off as they head into retirement.

From 1 November, in-home care providers must complete a new annual Child Safety Compliance Statement under the Aged Care Act, alongside registration and reporting changes outlined in the government’s digital readiness guide.

Across residential aged care, new funding structures and compliance pressures are rightly increasing the need for accurate, timely documentation.  Systems that capture care minutes, activity participation, and premium service delivery are crucial for transparency, quality, and funding adequacy under reforms like HELF.  But something unintended is happening on the ground – and senior leaders need […]

Bupa will today argue in the Federal Court that it never promised to provide care that meets the minimum standards required by the Aged Care Act. Echo Law, who in April 2025 launched a class action against Bupa on behalf of thousands of aged care residents, will be arguing against Bupa’s strike-out application. Bupa’s strike-out […]

The looming Aged Care Act is creating uncertainty and anxiety for aged care providers. However, a new eBook offers providers a lifeline, providing expert insights into compliance, risk management, and person-centred care to help navigate this major regulatory shift.