CarePage
CarePage is a software company committed to social good and providing happy experiences for provider’s clients and their employees.
CarePage supports companies in the care sector, at various stages in their Voice of Customer & Employee (VoC, VoE) maturity level to successfully develop and implement VoC, VoE programs that deliver true customer / employee focussed culture and provide meaningful insights to support continuous quality improvements.
Our focus is on the aged care, retirement and NDIS sectors providing:
- strategy, VoC service design and training
- software built for the sector, modules include:
`survey tools (real-time feedback)
`consumer facing complaints/ticket module,
`reputation and continuous quality improvement management software
`benchmarking for key customer and employee experience metrics
- quarterly manager training and accountability check-ins to support change
CarePage has been designed with the sector and underpins one of the most crucial data points for companies- feedback/consumer reviews, complaints and PCI’s. Bringing in multiple data sets to provide a comprehensive and more accurate reflection of experience and sentiment.
Get in touch with the CarePage team today to learn more.
CarePage supports companies in the care sector, at various stages in their Voice of Customer & Employee (VoC, VoE) maturity level to successfully develop and implement VoC, VoE programs that deliver true customer / employee focussed culture and provide meaningful insights to support continuous quality improvements.
Our focus is on the aged care, retirement and NDIS sectors providing:
- strategy, VoC service design and training
- software built for the sector, modules include:
`survey tools (real-time feedback)
`consumer facing complaints/ticket module,
`reputation and continuous quality improvement management software
`benchmarking for key customer and employee experience metrics
- quarterly manager training and accountability check-ins to support change
CarePage has been designed with the sector and underpins one of the most crucial data points for companies- feedback/consumer reviews, complaints and PCI’s. Bringing in multiple data sets to provide a comprehensive and more accurate reflection of experience and sentiment.
Get in touch with the CarePage team today to learn more.