An engagement platform that evolves with your residents’ needs

In the aged care industry, technology can enhance residents’ daily experiences, but it also requires constant upgrades to remain effective and accessible.

Much like mobile phones, which need frequent model updates to stay current, many technological solutions in aged care demand regular replacements or upgrades to keep up with new features and compatibility requirements.

This can be a burden for aged care operators, who may find themselves managing a continuous cycle of tech investments to keep systems running smoothly.

However, with Foxtel’s Business iQ, there’s no need to update the hardware as updates are pushed remotely, ensuring the technology remains fresh and efficient without any time-consuming maintenance.

Recently, Business iQ received a significant upgrade, including a completely refreshed, image-driven user interface that is particularly senior-friendly.

This intuitive new design helps residents easily find the programs they want to watch, enhancing accessibility and reducing any potential frustration in navigating through content.

The interface was thoughtfully redesigned with an emphasis on simplicity and clear visuals, empowering residents to enjoy Foxtel’s entertainment options more independently and with greater ease.

Business iQ is more than just an entertainment solution – it’s a comprehensive platform that allows aged care homes to customise their information-sharing directly on residents’ television screens.

Homes can highlight their amenities, advertise available services, and promote upcoming activities and events, transforming the TV into an interactive communication tool.

This ensures residents are well-informed about what’s happening around them, fostering a sense of inclusion and engagement within the home.

Another great feature is the ability for operators to send tailored messages directly to residents.

Staff can instantly share updates with all residents, ensuring everyone is informed about essential information, or they can target messages to specific individuals or groups, allowing for more personalised communication.

This flexibility means operators can deliver reminders for individual appointments or send specific notices to select residents, while also maintaining the capability to provide general announcements to everyone.

This feature provides a convenient way for staff to keep residents informed and connected within their home.

In addition to on-screen messages, Business iQ enables operators to add other relevant content.

Up to ten external channels can be incorporated alongside the many Foxtel channels, which could be used to include health and wellness channels such as yoga workouts or guided meditation exercises, or foreign language channels that cater to residents’ diverse interests and backgrounds.

And, of course, residents enjoy unlimited access to Foxtel’s extensive library, with over 20,000 hours of movies and shows, live coverage of more than 50 sports, and 24-hour global news coverage.

With Business iQ, aged care homes can effortlessly stay current with technology, providing residents with not only an entertainment system but a tailored, all-encompassing information and engagement platform.

For more details, you can visit www.foxtel.com.au/biqh.