Thursday, September 24, 2026

Providers made to back pay workers who RAT tested off the clock?

Aged care providers could be made to back pay workers who arrived early to work and did a Rapid Antigen Test (RAT) before their shift.

Published on 30 March 2023

Aged care providers could be made to back pay workers who arrived early to work and did a Rapid Antigen Test (RAT) before their shift.

The United Workers Union (UWU) is launching an investigation into the legalities of unpaid RAT testing in aged care during the COVID-19 pandemic which could result in legal action and back pay awarded to affected workers. 

UWU members have reported that their workplaces told them to arrive at work 10-15 minutes early to do a mandatory RAT before starting work and were not paid for that time. 

While the Federal Government was mandating RAT testing before entering an aged care facility, each State and Territory now has their own COVID-19 rules and the responsibility to establish and enforce protocol at individual aged care facilities has been passed on to the provider.

The Australian Nursing and Midwifery Federation (ANMF) said that workers should be doing RATs in paid time if it’s a prerequisite to coming to work imposed by the employer. 

“But that’s where it’s become tricky: who is imposing the obligation? Is it the department or the employer?” said ANMF (Victoria Branch) Assistant Secretary, Paul Gilbert.

“I think in most cases, certainly now, it’s the employer, which makes that less complex because there is no mandate or requirement as such for visitors to be tested.

“So if employers are still doing it, and they’re the ones making the requirement that happen, RATS should happen in paid time.”

UWU Aged Care Director, Carolyn Smith, said some providers who still required staff to test before a shift were paying them, but some were not.

“What we don’t know is exactly how widespread this is. That is why we have launched our investigation,” she explained.

“Aged care workers have been on the front line of this pandemic. Requiring them to show up to work early to complete a RAT test every day is essentially asking low-paid workers to donate their time.

“15 minutes a day very quickly add up – it is our view is that workers should be paid for this time.”

Hello Leaders contacted the Aged & Community Care Providers Association, but received no comment.

SEP 18 – 24, 2026

• aged care workforce

Stuck in hospital, waiting at home: the reform gap

Michael Foenander, Consultant Grandmothers with no one to talk to. Fathers denied care for months. Michael Foenander believes Australia’s aged care crisis isn’t a workforce story: it’s a governance failure. And it’s one costing providers real money and reputation.

• reform

Rationed care isn’t rights-based care, Uniting NSW.ACT tells Senate

Marion Piper, Contributor Some older Australians assessed as eligible for Support at Home are going without care because the co-contributions are out of reach. See what Uniting NSW.ACT’s Saviour Buhagiar recently told the Senate inquiry about the highly-criticised program.

• dementia

Time over tasks: inside Whiddon’s dementia care pilot

Marion Piper, Contributor A resident who pushed everyone away now hugs staff. A man who slept all day now talks about his fears. Whiddon’s RBC Enrich pilot shows what emotional connection does in dementia care, and what leaders must change to sustain it.

Get the good stuff, weekly.

Trends, tactics, no fluff every Wednesday.