The aged care industry rarely has a quiet day. Join us as we take a look at industry news relevant to aged care providers, professionals and leaders. Hello Leaders is here to give you a bird’s eye view of the sector, and we always welcome leader input.
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Building the bridge to reshape First Nations aged care
Interim First Nations Aged Care Commissioner Jodi Cassar brings more than two decades of public service experience to one of aged care’s newest roles, sharing why listening, cultural safety and community partnerships are essential to creating meaningful, lasting reform for Aboriginal and Torres Strait Islander people.
Who will take care of older Australians if migration slows?
Australia’s aged care workforce already relies heavily on migrant workers, while demand for workers continues to grow. With migration settings under review, providers need to understand what changes to access for overseas workers could mean for staffing.
Aged care’s data problem is starting to find its fix
Three hours of a shift gone to paperwork — before a single resident is checked on. As documentation eats into aged care nursing time, new tools like Kinnexus and BESTMED IQ are trying to hand some of that time back to care.
New acting head, Kate Pope, confirmed for aged care’s independent oversight body
Kate Pope PSM has taken over as acting Inspector-General of Aged Care, bringing 35 years of public sector experience to the role while government recruits a permanent appointee.
Aged care reforms haven’t fixed staffing, survey finds
A union survey of 3,550 frontline workers finds understaffing, rising violence and unexplained funding gaps persisting under the Aged Care Act reforms – raising fresh governance questions about how providers are spending taxpayer funding.
Standardised failure: how the new NDIS bill sacrifices participants for budget repair
As NDIS reforms repeat the design flaws of aged care’s algorithmic funding failures, Disability Discrimination Commissioner Rosemary Kayess warns that providers will bear the fallout of standardised models that sacrifice individual needs for budget repair.
Why KPMG’s whistleblower failure should concern every aged care provider
Following KPMG’s high-profile whistleblower governance failure, Australian aged care directors face heightened scrutiny. Under the new Aged Care Act, leaders can be personally fined up to $165,000 for non-compliant reporting systems, even if the organisation itself escapes regulatory action.
Support at Home’s biggest test: Can government turn reform promises into real-world care access?
A survey of older Australians has highlighted growing frustration with Support at Home, revealing challenges around waiting times, complexity, provider availability and out-of-pocket costs.
Why aged care’s IAT human override could become the next bottleneck
OPAN’s CEO Craig Gear warns the IAT’s human override could recreate the bottleneck it’s meant to fix. With three changes in weeks and Minister Rae unable to confirm trigger criteria or timeframes, boards need to start managing the internal exposure themselves.
Navigating the new horizon: Australia’s first cross-setting quality framework
This new cross-setting framework gives aged care leaders an evidence-based blueprint to measure quality across the entire continuum of care, helping organisations bridge the gap between health services and residential settings to deliver truly integrated, person-centred outcomes.
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