Aged care providers and facilities across Australia are actively embracing the digital revolution by incorporating new technologies and online systems to streamline care management.
The innovations don’t stop at replacing paper-based records with digital ones. Providers are also adopting smart technologies such as Artificial Intelligence (AI) and even robots to assist with service delivery.
So, what are the benefits of investing in and embracing new technology in aged care?
Improve care delivery
Technology can significantly improve the delivery of care in aged care facilities and at home and take the pressure off your workforce. Across Australia, providers are using a wide range of technology, such as movement sensors, telehealth services, and assistive technology.
AI technology such as smartwatches and monitoring systems, for example, can detect changes in residents’ health and wellbeing, alert staff to potential falls or medical emergencies, and track medication.
Robots are also becoming increasingly popular in the sector, performing tasks such as cleaning, cooking, and delivering medication.
Enhance resident experience
New and creative technology can also enhance the resident experience in aged care facilities. Technologies such as virtual reality and digital entertainment systems can help reduce social isolation and loneliness, and increase engagement among residents.
For example, virtual reality can provide residents with immersive experiences, while digital entertainment systems can provide access to movies/ music, and games which can help improve mental health and wellbeing.
Increase staff efficiency and retention
Investing in innovation and technology can also increase staff efficiency.
Technology like robotics can help reduce manual tasks, allowing staff to focus on more complex tasks that require human intervention. For example assisting in the lifting and transferring of residents, reducing the risk of injury to both staff and residents.
There are a range of systems that can automate administrative tasks, freeing up time for staff to provide more personalised care, such as electronic care records, Customer Relationship Management (CRM), and rostering programs.
Staff who are trained to use these technologies and systems may be inclined to stay with organisations that value innovation, leading to less staff turnover.
Additionally, the use of technology in your services or facilities can help attract younger generations of workers who are comfortable with technology and expect it to be part of their work environment.
Stand out in the market
By embracing innovation, your organisation can differentiate itself from competitors, attract new clients, and retain existing ones. With new technologies rapidly finding their way into aged care settings, providers that don’t adapt risk falling behind and losing market share.
There is now every opportunity to explore new technology for your organisation.
Government investment is rewarding and supporting both aged care providers and tech companies looking to enhance aged care within Australia, with many trials taking place through Aged Care Research and Industry Innovation Australia (ARIIA) grant funding.
While it’s still new ground for many providers, without innovative technology, aged care systems won’t be able to grow and develop to provide better quality care and support to the ageing population.
