Are you doing the right things or are you doing thighs right? It’s a bit of a juggling act, but only until you learn what your capabilities are.

Active listening is an essential skill for leaders. By following these six simple steps, you can become a more effective listener and build trust, respect, and rapport with your team members.

Change in any organisation is inevitable. As leaders in a business, we want to be able to manage change for our people, but this has become increasingly challenging over the past few years as we have lived through a global pandemic that has enforced change on us all, especially in aged care.