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Patient, resident, client, consumer – pick one”: Why language matters in modern aged care
What do you call someone in aged care: resident, client, consumer, or patient? Words shape how we value older Australians. Our latest article dives into why language matters in creating dignified, person-centred care.
Breaking the shackles: Risking unlocking the doors in aged care can be worth the reward
The growing movement to unlock doors in dementia care is challenging traditional practices, advocating for environments that take the risk to offer the reward of increased autonomy.
Too risky to ignore: The responsibility to flag unsafe elderly drivers
Driving is a symbol of independence, but when age-related decline sets in, the risks skyrocket. Aged care workers see the signs early. So why aren’t we flagging concerns more often?
Tech failures threaten another delay to aged care reform as costs soar and contractors cash in
The Albanese government’s aged care reforms could stall again, not due to policy flaws, but failing tech systems and spiralling consultancy costs. Salesforce, despite a Senate inquiry, continues to profit while crucial platforms remain incomplete.
Code of Conduct or code of silence? What the sector really thinks
It launched with little fanfare. A short, values-based list of behaviours now binding on every aged care worker and governing person in Australia. On paper, the Aged Care Code of Conduct sounds like a long overdue safeguard. But even though it officially came into effect for residential aged care on 1 July 2024, providers say […]
The Aged Care Act is coming – but are we building on sand?
With the new Aged Care Act now locked in for 1 November 2025, aged care leaders could be forgiven for feeling déjà vu. Freshly appointed Minister for Aged Care and Seniors, Sam Rae, fronted ABC Radio Melbourne’s Care Squeeze special last week with confidence — promising 83,000 new Support at Home packages, a rights-based framework, […]
Support at Home: Lifeline or Looming Crisis for Smaller Providers?
As Australia’s Support at Home program edges closer, smaller home care providers fear being left behind. Prestige Inhome Care CEO Nick McDonald warns of affordability challenges, rising admin costs and the risk of an underground care market if consumers can’t keep up.
Care minutes audits: The next compliance test for aged care providers
From 2025–26, all residential aged care providers must submit an audited Care Minutes Performance Statement with their Aged Care Financial Report.
Why the delay of Australia’s Aged Care Act matters: Balancing regulation and resilience
The postponement of Australia’s Aged Care Act offers time to refine reforms but risks prolonged uncertainty for providers and care recipients. UARC’s latest report highlights the need for sustainable, risk-proportionate standards.
Home care’s growth halted: The challenge of planning for the future on shifting terrain
Home care providers are “operating in the dark” without final rules for the Aged Care Act. The lack of government webinars and Q&As leaves 27.33% of providers waiting for clarity before planning. As the November 2025 Support at Home deadline nears, anxiety grows.
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