Education & Training

The end of the financial year is a great time to invest in your customer service training. It gives you a leg-up because staff will be ready for new challenges, experiences and opportunities.

As we roll into a new financial year, it’s time to set new targets and implement changes that are going to benefit your revenue goals. One way to achieve this is by training and upskilling your sales team.

Through Altura Learning, registered training organisations can offer high-quality VET educational resources that will enhance the knowledge of new graduates coming into the aged care sector’s workforce.   

When you have a wide range of staff working tirelessly, you want to reward them. One of the best ways to do this is by providing training and development opportunities to enhance career progression.

A personal development course will provide far-reaching benefits; the knowledge can be used at work and at home to give you an improved work-life balance.

The Government’s response to the Royal Commission into Aged Care Quality and Safety set the wheels in motion for change, but while consultations are still underway and frameworks are being developed, the already regulatory-heavy sector is set to change.

According to NARI Director, Professor Briony Dow, the number of older people worldwide is projected to more than double in the coming decades — exceeding 1.5 billion people in 2050.

As the demand for palliative care is set to increase by 50% over the next 12 years, it’s never too early to start developing your team to meet palliative and end-of-life needs.

Hello Leaders is taking a look at professional development courses across a range of disciplines, highlighting what stands out, starting with dementia care. 

Psychotropic medications are commonly used in residential aged care to treat a variety of symptoms and conditions, but they can be relied on too much and have not always been used appropriately.