Whether you’re looking for better ways to improve staff health and well-being, or to enhance the experiences of residents, Hello Leaders has the information you need. We’ve pulled together insights and educational resources on the most pressing health issues in aged care and the workforce.
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More than benchmarking: How to use your ROSA report
The 2026 ROSA reports reveal significant variation in aged care outcomes, introducing new indicators and benchmarking tools. Professor Maria Inacio explains how independent data can help providers and boards better understand care quality, identify opportunities for improvement and strengthen governance.
Enough blame – ‘bed blocking’ needs common sense funding
Australia’s aged care ‘bed blocking’ is seniors stranded in hospital, and a hospital system stretched to breaking. Fixing the problem is of national importance for the nation, says Australian Medical Association NSW president Dr Fred Betros. This isn’t a senior problem he says, this is care impacted for all.
Time over tasks: inside Whiddon’s dementia care pilot
A resident who pushed everyone away now hugs staff. A man who slept all day now talks about his fears. Whiddon’s RBC Enrich pilot shows what emotional connection does in dementia care, and what leaders must change to sustain it.
Aged care turnover isn’t a pay problem: it’s a visibility crisis
New polling from Mirus Australia reveals aged care turnover is driven by workload, burnout, and culture – over pay. Leaders face a visibility crisis, leaving preventable resignations hidden in roster patterns and unmeasured morale.
When home is still the answer: why live-in care deserves a place in aged care conversations
Residential care isn’t the only option when family support reaches its limit. Discover how live-in care offers a viable, continuous home-based alternative for older Australians – and why aged care leaders should raise this option with families before crisis strikes.
Australia has its first national nursing workforce strategy. Now health leaders must deliver it.
Australia has its first National Nursing Workforce Strategy, but a strategy alone won’t fix a 79,000-nurse deficit. Arun Thomas explores how the true test for health leaders lies in converting a 10-year policy blueprint into real, sustainable capacity on the ground.
Avian Flu has arrived: Why communication is aged care’s strongest defence
Avian influenza may pose a low immediate risk to aged care, but it offers a timely reminder that outbreak preparedness extends beyond infection control. The lasting lesson from COVID is that compassionate, confident communication is as critical to resident wellbeing as any clinical response.
Caring for the carer: why mental health capability is now a workforce imperative
One direct conversation was enough to help a manager know her colleague was in crisis and keep her safe. As burnout rises across aged care, Mental Health First Aid training is giving staff the confidence to notice, ask and act early.
Palliative care isn’t aged care’s job, but the conversation is
Victoria’s first statewide report on palliative care reveals a stark gap between demand and access. As specialist shortages loom, Palliative Care Victoria CEO Violet Platt explores why aged care leaders must help bridge the gap through early conversations.
How aged care leaders can reduce the stigma around incontinence
A resident who avoids the dining room isn’t being difficult — they’re managing shame. Incontinence affects nearly half of aged care residents, yet stigma often outweighs the physical challenge. Here’s how leaders can build a culture of dignity-first continence care.
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