Hello Leaders is here to help you keep up with all relevant legal and compliance requirements in aged care. From Government mandates to workplace policies, our resources provide an in-depth look at evolving reforms, trending topics and your responsibilities as an employer.
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Improving board governance with compliance technology
Now more than ever it is important for providers to adopt tools to support workers so they can manage an increasing barrage of paperwork and ongoing compliance obligations.
Tips for improving your complaints handling process
With changes coming for the Aged Care Quality Standards, reevaluating and improving your complaints-handling process will put you in good stead. Being proactive can have implications for potential concerns.
Mandatory advisory bodies for approved providers: A smarter approach by The Ideal Consultancy
Recognising the need for providers to evaluate their governance structure and implement advisory bodies before the December 2023 deadline, The Ideal Consultancy has developed the Quality Care Advisory Body Starter Kit and the Consumer Advisory Body Starter Kit.
Consultation leads to further Aged Care Quality Standards changes
The Department of Health and Aged Care has released its summary report of the public consultation regarding the strengthened Aged Care Quality Standards, which will be introduced on July 1, 2024.
Steps for improving staff safety from workplace sexual harassment
Policies and legislation regarding sexual abuse in aged care give our senior residents some level of protection and justice when incidents occur. The same should be said for workplace sexual harassment and abuse between staff; but are you sure?
New legislation prioritises workers’ mental health, but how will providers comply?
Amendments to work health and safety (WHS) laws to include regulations on managing psychosocial risks and hazards at work will come into effect next month and aged care providers and those in management roles are expected to know how to implement these changes on the ground.
Are you providing a safe work environment?
The safety and security of your staff should be your top priority as an aged care provider, particularly when it is a sector that can be busy, fast-paced and has a number of safety risks.
Meet the providers rating five stars
The Federal Government’s Star Rating system is in full effect, aiming to help clients and their families easily compare aged care facilities by looking at four categories to measure quality services – compliance, residents’ experience, staffing minutes and quality measures.
Keeping on top of your Quality Indicator reporting
The Quality Indicators are a vital part of reporting for all residential aged care providers, requiring constant record keeping and quarterly reporting to the Department of Health and Aged Care. It is important for providers to get this reporting right because it assists in informing the newly released star ratings, which show the quality of care your facility offers.
Annual leave entitlements for your staff over the Christmas period
It’s important to be aware of your annual leave responsibilities during Christmas and the New Year as an employer.
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