Hello Leaders is here to help you keep up with all relevant legal and compliance requirements in aged care. From Government mandates to workplace policies, our resources provide an in-depth look at evolving reforms, trending topics and your responsibilities as an employer.
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High reliability, accepting failure and the road to compliance
For some, the journey to quality and safety compliance hasn’t seen them take the high road, but rather a high reliability approach. Regis Care’s Filomena Ciavarella shared her quality and safety learnings with hello leaders.
EN contribution deserves to be recognised in care minute totals
There are widespread concerns across the industry regarding the treatment of ENs and how their contribution to aged care is recognised by the Government.
Breaking down psychosocial hazards in the workplace
Work health and safety amendments legislating an employer’s responsibility to eliminate or reduce workplace psychosocial risks have been in effect since April with Mental Health Month the perfect time to address your responsibilities.
Underreporting could prevent providers from achieving three-star Staffing Ratings
Mirus Australia has dropped its October data release for the aged care industry with sector-wide care minute and RN minute increases headlining a positive quarter of results, although high levels of underreporting could be preventing many from achieving their requirements.
Does aged care data collection require some pause and reflection?
Having been a part of the aged care sector for over 20 years, QPS Benchmarking General Manager Adam Holcroft has not only learnt the nitty gritties of the healthcare industry, but has also become a compassionate and dedicated leader.
Leadership buy-in necessary for a speak-up culture against sexual discrimination
Speaking to HRNews, Aaron Goonrey, Partner at Pinsent Masons, offered deeper insights into what employers need to be aware of when looking at the guidelines provided by the Commission.
The key to best practice in aged care delivery
Having access to quality care is a human right and to ensure older Australians receive the high level of aged care they deserve, providers need to meet Government standards and regulations.
What makes an effective board?
By the end of the year, most aged care providers will be required to have a governing body in place. But if you’re currently establishing or altering your board, what will help make it efficient?
Improving board governance with compliance technology
Now more than ever it is important for providers to adopt tools to support workers so they can manage an increasing barrage of paperwork and ongoing compliance obligations.
Tips for improving your complaints handling process
With changes coming for the Aged Care Quality Standards, reevaluating and improving your complaints-handling process will put you in good stead. Being proactive can have implications for potential concerns.
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