Innovation and technology are integral to the modern aged care and disability support sectors. Without new creative technologies, our systems wouldn’t be able to grow and develop to provide better quality care and support to the people who need it the most. Join Hello Leaders as we explore the latest industry innovations.
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Could chatbots have a positive impact on website visitors?
Could the use of chatbots on aged care provider websites help alleviate the pressure when fielding calls and consumer queries all day?
Balancing tech investments with person-centred care
As aged care providers continue to adopt new programs and applications to help streamline compliance in light of major reform, there are calls to remember the role person-centred care plays in design and development.
What will the future of sales look like for aged care?
How can technology be further incorporated into one key area of aged care? We see four key areas in which sales will change in the future, all of which will have a direct – and positive – impact on the aged care industry.
How to make the aged care application process easier for consumers
Although it’s necessary to collect a vast amount of information prior to accepting any resident, it also pays to support consumers with a smooth application journey.
Crucial aged care skills AI can’t replace
Could AI really take over, though? Perhaps one day. But for now, there are crucial skills AI and technology just can’t replace.
How an innovative approach to ways of working transformed Lumary’s productivity
In a world where efficiency and output are some of the most common measures of success, Lumary approached these goals in a way that prioritised their most important resource – their people.
Four ways technology can improve home care
Article supplied by Greg O’Loan, Regional VP, Epicor ANZ SPONSORED — These are tough times for Australian aged care providers – the COVID-19 pandemic, staff shortages, greater public scrutiny, and evolving funding and regulatory requirements have all had an impact on the viability of the sector. In fact, 70% of aged care providers are operating […]
Care versus compliance: What is the cost?
The aged care industry in Australia is one with constant challenges, and one such challenge that remains at the forefront of the news is the shortage of care workers.
How admin efficiency affords more one-to-one care time
The National Aged Care Mandatory Quality Indicator Program contributes a wealth of information, but it’s not without criticism due to the additional reporting burden.
What do reform delays mean for in-home care in 2023?
The Australian Government announced in 2022 that it had pushed back the ambitious July 2023 date to deliver in-home aged care reforms by July 1 2024, the deadline decided by the Royal Commission into Aged Care Quality and Safety.
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