Innovation and technology are integral to the modern aged care and disability support sectors. Without new creative technologies, our systems wouldn’t be able to grow and develop to provide better quality care and support to the people who need it the most. Join Hello Leaders as we explore the latest industry innovations.
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Aged care’s new living fee must serve residents, not bureaucracy
The Higher Everyday Living Fee (HELF) is set to begin on 1 November 2025, giving aged care providers a chance to lift daily life for residents through better meals, activities and comfort. Success will depend on transparency, consent and follow-through, not added complexity.
From reactive to proactive: 7 maintenance questions every aged care leader should be asking
In aged care, maintenance is far more than fixing broken equipment or patching up wear and tear. It’s a critical pillar of resident safety, regulatory compliance, risk management, and enhancing the overall resident experience. For boards of directors, asking the right questions about maintenance processes can transform maintenance from a reactive cost centre into a […]
Germicidal UV light trial shows promise in reducing respiratory infections in aged care
A breakthrough trial in aged care facilities reveals germicidal UV light as a powerful ally in reducing respiratory infections, creating safer environments for older adults.
Closing the gap, in an Australian first for aged care
Too often, vital medication information is lost when aged care residents move between settings. Meditrax’s new platform securely connects RMMRs to My Health Record, enabling real-time access, stronger governance, and safer, more consistent care across the aged care ecosystem.
Swapping Bingo for Tetris: Why forward-thinking teams should gear up for gaming
The joystick generation is arriving in aged care. While not yet a mainstay in aged care environments, they should be, as video games can boost cognition, strengthen social bonds, and increase mobility.
Computerised compassion: What are the real-world applications of AI in aged care?
Could AI be the future of aged care? Explore how smart tech like predictive analytics and chatbots is supporting older Australians to age with dignity.
Transforming retirement living through customer experience
Boomer expectations are reshaping retirement living. Discover why always-on feedback, hospitality-grade amenities and flexible care pathways are now must-haves — and how a CX-first mindset can turn the looming “silver tsunami” into a golden opportunity for village operators.
Home care’s growth halted: The challenge of planning for the future on shifting terrain
Home care providers are “operating in the dark” without final rules for the Aged Care Act. The lack of government webinars and Q&As leaves 27.33% of providers waiting for clarity before planning. As the November 2025 Support at Home deadline nears, anxiety grows.
Can machines care? China’s robot caregivers and the human cost of efficiency
China is trialling hundreds of intelligent robots to support its rapidly ageing population and ease pressure on the care workforce. From mobility assistance to emotional support, this large-scale initiative explores how technology could transform aged care — and what’s at stake when machines take on human roles.
Revolutionising aged care compliance: QPS Benchmarking’s new Converge CQI offers real-time quality improvement
QPS Benchmarking has launched a ground-breaking Continuous Quality Improvement (CQI) system — Converge CQI — designed to shift the quality management paradigm from reactive to proactive. It is setting a new benchmark for compliance, performance and innovation in aged care.
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