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The Senate has delayed a policy decision for the Commonwealth Home Support Programme, but it hasn’t delayed demographic reality. Demand continues to grow, and organisational capability needs to grow with it.
For aged care providers, the reforms are more than just a compliance exercise — they require a cultural and operational shift to ensure care is not only delivered but delivered well, consistently, and in alignment with new expectations.
Freedom of Information (FoI) emails show senior health department staff knew, three days before rollout, that the aged care assessment algorithm (IAT) couldn’t legally be overridden – despite months of public assurances to assessors.
An independent review into the City of Greater Geelong’s provision of aged care services has resulted in a major recommendation that the Council transitions all in-home community care clients to local providers.
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