Securing compliance means safeguarding time for care – QPS Benchmarking delivers peace of mind for best service

Home care standards

When it comes to the new Home Care standards, government messaging is clear. If any organisation is providing government-funded Home Care package services, there is full expectation to meet key responsibilities in compliance with aged care legislation. 

Many high-performing providers have voiced concerns over the upcoming changes. It is worthwhile for providers across the sector to ask and assess if they are equipped to meet the new demands without overwhelming internal teams.

The upcoming changes are a bold move forward to protect some of the most vulnerable across Australia. The majority of providers, along with QPS benchmarking, welcome the person-centred and rights’ based care movements of reform. Yet with these incoming mandates, hard-working providers may be faced with serious operational, reputation and governance consequences that could directly impact the ability to deliver services, receive funding and retain clients.

Being prepared is fully possible. QPS Benchmarking has been providing comprehensive support for providers in aged care for over two decades. From software packages coupled with immediate team accessibility, they are an industry front-runner in ensuring complete compliance with regulatory oversight.

Securing compliance to focus on care

In their work the team has been empowering clients with risk management products that work on the ground, not stuck-away in theory. Every provider should feel positioned to leverage risk-based tools for seamless compliance, superior care, and peace of mind.

Industry veterans know best. QPS Benchmarking and its team have grown to meet the needs of providers, listening, reacting and improving to customise to what the industry needs. Having been developed in conjunction with provider objectives and operational testing on the ground, top providers continue to trust QPS Benchmarking and its compliance software packages.

While the upcoming changes are significant, QPS Benchmarking packages means solutions turning challenges into opportunities.

Clinical teams having time to care

Through utilising the software offerings to manage data, process and regulatory compliance, the focus of multiple professional and clinical teams can turn to what they do best, providing excellence in care.

Leveraging QPS’ compliance management is an opportunity for competitive edge in sustained excellence in client care. Without time and focus being pulled to routinely check multiple and complex points of compliance, time is saved to focus on time with seniors for front-line staff and executive members. This can lead to heightened staff morale and operational KPIs, along with reputational growth.

Fully aligned tools

QPS Benchmarking, its team and products have been ready for the new compliance standards for months. Pivoting to be ready for the July 1 date of change with the new Act, current clients are already compliant with the new Act.

Undergoing extensive testing, the new evidence-based audit tools QPS Benchmarking is proud to offer are aligned to legislative requirements and strengthened standards. Hard-working providers deserve to track KPIs, identify risks, and facilitate smooth transitions with ease; Key is safeguarding dignity through risk audits, person-centred care, staff competency and more. QPS Benchmarking is about supporting the conduct of providers to do what they do best, provide life-changing and human focused care to the highest standard.

Compliance regulation does bring risk. Seamless tools are the answer to save time and boost quality. QPS is able to report that clients see 30% better compliance rates after partnership, with feedback consistently highlighting the appreciation and unique offering that QPS provides in innovative and timely support.

Versatile tools – Digital Auditing System

The Digital Auditing System means effortless auditing anywhere.

This tool conducts audits on any device a provider may have, across multiple staff members, with real time insights, auto notifications, and exportable reports. 

Provider front-line staff and management are able to see highlighted compliance gaps instantly for benchmarks and peace of mind.

Converge CQI – proactive risk management

Built through the close collaboration and relationship with provider executives and front-line staff, Converge CQI is software that manages and addresses non-compliances issues in any CQI Plan. 

The proprietary software is able to swiftly detect risks from audits and NQI’s. Any user can be set up to receive instant alerts, track actions, and export plans aligned to the new standards and Commission guidelines.

Risk based service & corporate reporting means streamlined oversight

Provider leadership and front-line staff should be freed from compliance worry and burden. QPS software is able to spot risks in service reports for governance needs to support the smooth running of services. 

With organisational wide analysis, benchmarks, and exports for boards and committees, the information from the floor can be seamlessly packaged for review at all levels.

National Quality Indicator App – early access for mandatory preparation

QPS has an exciting opportunity for clients to pilot our cloud app for QCE-ACC surveys.

Far from being concerned about reaching compliance, this innovative new technology means leveraging real time results, through automatic integration, into report format. This allows all levels of personnel to stay ahead of requirements.

Home care readiness means care excellence

Learn more about how QPS Benchmarking can ensure compliance and risk management today.

Book a free webinar today to see how these Home Care offerings can mean smooth processes for your team and clients.