Delivering high-level services focused on a positive customer experience for your clients and residents through food, laundry or cleaning services can set you apart as a provider. We’ve gathered information and advice from experts covering a wide range of hospitality topics to strengthen your service delivery and customer satisfaction.
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Mealtime collaboration a ‘huge stride forward’ for industry leaders
The Pure Food Co has announced a new partnership with Regis Aged Care, one of Australia’s largest aged care providers, to deliver high-quality, nutritious, and flavourful meals to residents requiring texture-modified diets.
Food and nutrition funding may go cold despite demand for help
Food and nutrition in residential care remain a top priority for the Aged Care Quality and Safety Commission. However, the Food, Nutrition and Dining Unit potentially faces months of uncertainty as its current funding allocation nears the end of its cycle – while the 2025 Budget hinges on federal election results.
Parliament to plate: The Aged Care Act’s influence on meals
Food and nutrition standards in aged care will be enhanced thanks to the new Aged Care Act’s successful passage through Parliament.
Resthaven’s developing the dining experience for residents
Nothing beats good quality, nutritional food, and for Resthaven’s Michael Burton delivering quality meals across their 12 residential care homes every day is the goal.
Is the food and nutrition hotline a costly solution?
The Government’s food, nutrition and dining hotline has been up and running for over a year, and with a $7.4 million price tag there are lofty expectations surrounding it and other food and nutrition reforms.
Malnutrition in aged care isn’t a problem to be swept under the rug
With four in ten aged care residents malnourished, aged care has a problem it cannot sweep under the rug.
Our research shows 4 in 10 Australians in aged care are malnourished. What can we do about it?
In a new study, we’ve found four in ten older Australians living in residential aged care are not receiving enough of the right types of nutrients, resulting in loss of weight and muscle. This is known as malnutrition.
Packing nutritional value into every bite: The Pure Food Co delivers quality meals
Innovation, care and quality. This is what the aged care sector strives for to ensure every resident or home care client receives the best possible care.
Big spending on the Maggie Beer Foundation serves up disappointing outcomes
The Department of Health and Aged Care’s recent webinar appearance focused on Quality Standards improvements, but they were also called to attention by concerns over the Maggie Beer Foundation’s impact.
Aged Care Commission serves up food, nutrition and dining insights and issues
The Aged Care Commission’s heightened focus on food and nutrition was on show as a recent webinar appearance highlighted improvement areas for aged care hospitality.
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