Hello Leaders is here to help you keep up with all relevant legal and compliance requirements in aged care. From Government mandates to workplace policies, our resources provide an in-depth look at evolving reforms, trending topics and your responsibilities as an employer.
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Leadership insight: When paperwork undermines people – how culture starts at the top
Across residential aged care, new funding structures and compliance pressures are rightly increasing the need for accurate, timely documentation. Systems that capture care minutes, activity participation, and premium service delivery are crucial for transparency, quality, and funding adequacy under reforms like HELF. But something unintended is happening on the ground – and senior leaders need […]
Bupa in Court denying responsibility to meet minimum aged care standards
Bupa will today argue in the Federal Court that it never promised to provide care that meets the minimum standards required by the Aged Care Act. Echo Law, who in April 2025 launched a class action against Bupa on behalf of thousands of aged care residents, will be arguing against Bupa’s strike-out application. Bupa’s strike-out […]
Preparing for the Aged Care Act: A practical guide for providers
The looming Aged Care Act is creating uncertainty and anxiety for aged care providers. However, a new eBook offers providers a lifeline, providing expert insights into compliance, risk management, and person-centred care to help navigate this major regulatory shift.
Minimum wage rises from July 1: What care sector leaders need to know
Australia’s new minimum wage of $24.10 an hour takes effect from 1 July 2025, but aged care and disability providers need to know who’s covered and who isn’t. Understand what this wage rise means for non-clinical care staff, EBAs, and compliance, plus why clear communication and award reviews matter more than ever.
New ground: Updated falls guidelines for residential aged care
Falls are a major concern in aged care, costing Australia $2.8B yearly. The updated 2025 Falls Guidelines focus on practical interventions to keep residents safe and independent.
Care minutes audits: The next compliance test for aged care providers
From 2025–26, all residential aged care providers must submit an audited Care Minutes Performance Statement with their Aged Care Financial Report.
Reimagine, redefine, reform: Leveraging the Aged Care Act postponement
With the Aged Care Act now postponed to 1 November 2025, aged care providers have a critical opportunity to rethink systems, boost compliance, and build a future-ready care model. Lorraine Poulos & Associates offers expert support to help you lead reform with confidence.
Key deadlines for updating room details on My Aged Care
My Aged Care’s updated portal ensures transparency in room pricing. Providers get expiry notifications for RAD approvals to keep listings active.
Meeting the mark: The rise in care minutes across residential aged care
The aged care sector is making strides towards the 215-minute care target, with AIN and allied health minutes on the rise.
Planning for the future: How asset capture is transforming aged care maintenance
Having a clear, accessible picture of every asset in your residential care home or retirement community is no longer a luxury, it’s a necessity.
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