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HELF is a test of leadership, not just a fee: how providers can design choice without creating a class system
The Higher Everyday Living Fee (HELF) represents more than a pricing change in aged care; it is a test of leadership. From 1 November, HELF will allow residents to choose higher-quality everyday living services. As providers introduce dining upgrades, comfort bundles and premium programs, the real challenge is protecting dignity and inclusion for every resident, not only those who can afford extra services.
Full but fragile: the hidden risks behind 92%+ occupancy
Occupancy rates are finally back above 90%, but the story behind the numbers is far less stable. Admissions mix, staffing minutes, and capital pricing are pulling in opposite directions, creating a sector that looks strong on paper but is showing cracks beneath the surface.
Care minutes audits: The next compliance test for aged care providers
From 2025–26, all residential aged care providers must submit an audited Care Minutes Performance Statement with their Aged Care Financial Report.
Heritage clash as Abbotsford Convent aged care plan sparks debate
Mercy Health’s proposal for a new senior living facility in Melbourne’s historic Abbotsford Convent precinct has drawn community concern, highlighting the broader challenges aged care providers face when building new facilities.
Annecto’s collapse: a wake-up call for aged care leaders
The sudden closure of Annecto exposes deeper issues in aged care. What leaders must learn from this collapse to protect clients and build sector resilience.
Silverchain’s LGBTQI+ inclusion commitment a shining example for staff
The 2024 Perth PrideFEST was dubbed ‘bigger and more diverse than ever before’ and smack bang in the middle of its bright festivities was a group of aged care workers from home care service provider Silverchain.
Here’s how aged care’s workforce has changed since 2020
The latest snapshot of the aged care sector has been released in the 2023 Aged Care Provider Workforce Survey with notable workforce losses in residential care not mirrored by home care.
We need more than a 15% pay rise to beat the 3 stigmas turning people off aged care jobs
Higher wages was a key recommendation of the aged care royal commission. But how much money is enough to compensate for the stigma associated with aged care work?
Aged Care Advisory Council concerned penalties could impact workforce supply
The National Aged Care Advisory Council has released its most recent communiqué from its March meeting, sharing its concerns over how penalties in the new Aged Care Act could impact workforce supply.
Is your laundry working well?
As we all know aged care is one of the most heavily regulated industries in Australia, as a result, laundry operations are required to meet the Australian Standards.
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