Newsletter: 7 May 2025

The future of aged care hangs in the balance. Industry leaders are urging the government to listen and act. Hello Leaders explores some of their key requests.

Raised in a defence force family — her father served in the Royal Australian Air Force, and her extended family has generational ties to the military — Your Side Chief Executive Officer Dannielle Ballantine embodies leadership traits of purpose, resilience, and strength.

Aged care provider IRT is at the centre of serious allegations that it has failed to pass on government funded pay rises to its nurses — with the accusations coinciding with Chief Executive Officer Patrick Reid’s resignation.

Residential care providers have been handed a hammer blow to care minute calculations after a Department of Health and Aged Care webinar crystallised the definition of Personal Care Workers (PCWs) that could severely impact how staff responsibilities are managed.

For aged care providers, the reforms are more than just a compliance exercise — they require a cultural and operational shift to ensure care is not only delivered but delivered well, consistently, and in alignment with new expectations.