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The Independent Health and Aged Care Pricing Authority (IHACPA) is seeking input from home care providers and stakeholders following the release of its Consultation Paper on the Pricing Approach for the Support at Home Service List 2025–26.
Support at Home has expanded consumer choice, but it has also shifted operational complexity onto providers. James Norfor argues that without smarter system design, high-volume services like meals will quietly erode margins and workforce capacity.
ACCPA has launched a new online advisory hub to support CHSP providers as they prepare for the transition to the Support at Home program.
The approach to Support at Home, from delays, to damaging pricing models, has sector experts and leaders calling for immediate policy fixes.
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