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Support at Home must be assessed by how it has impacted seniors and sector, home care general manager argues. Legislative intent is not enough, reform in the halls, homes and operational hoops is where the rubber hits the road.
Within an era of major pushes to overhaul the aged care sector, leaders say the government system’s backend was less than lacklustre, impacting families and providers. As the wait-times for Support at Home packages and time to interact with government processes grows, providers wrestle with systems not fit for purpose.
The numbers are speaking loudly, SaH is proving to be costly and ineffective to run. The IAT algorithm too, in its opaque decision matrix, challenges the transparency and fairness recommended for a healthy and robust sector.
Tropes have never worked to guide and land policy. This is powerfully the case for Support at Home as its impacts are widely felt by boomers without wealth, and providers striving to survive as the landscape is skewed.
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