Newsletter: 6 October 2022

Welcome to the first issue of Hello Leaders, an industry-leading resource to empower aged care decision makers with the latest knowledge and best practice to deliver positive business growth and satisfaction.

The National Aged Care Mandatory Quality Indicator Program (QI Program) has been expanded to offer a new set of rules and requirements for aged care service providers, commencing from mid-2023. 

The National Cabinet’s unanimous decision to remove mandatory isolation for people testing positive for COVID-19 from October 14 has been labelled as “disappointing” by industry bodies.

A professional approach to marketing, advertising and communications has become increasingly beneficial for the aged care industry, with many organisations stepping up by hiring additional marketing and media professionals.

DPS Publishing and HelloCare Chief Executive Officer (CEO) Michelle Beech is not only a businesswoman, but a family woman.

Change in any organisation is inevitable. As leaders in a business, we want to be able to manage change for our people, but this has become increasingly challenging over the past few years as we have lived through a global pandemic that has enforced change on us all, especially in aged care.

Upskilling staff is becoming vital to running a successful business, especially in a sector that is struggling to retain and grow its workforce such as aged care.