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As customer resource management (CRM) tools have evolved into essential marketing and customer support tools, so has the impact of tracking customer lifetime value (CLV).
A recent article from New Zealand news source The Post has outlined how Australia’s neighbour is at risk of a ‘full blown crisis’ if funding issues are not addressed and its shortage of aged care beds is fixed.
Sydney’s famous Horden Pavilion was an unlikely place for St Luke’s Care dementia choir to appear, especially at a TEDx event, and yet that’s where the group took to the stage just a few weeks ago.
All three of the Wesley Mission Sydney aged care facilities have been scheduled for closure at the end of May, as impending regulatory changes take effect on July 1.
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