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Communication and finances are the top issues for home care providers with the Aged Care Quality and Safety Commission keen to improve all home care experiences ahead of the Support at Home implementation.
The complexity of accessing government subsidised care set to increasingly impact providers in that space. As Support at Home reform changes are felt by seniors, providers too are seeing a changing landscape.
Home care service providers are about to become incredibly familiar with the term ‘reasonable’ after the Department of Health and Aged Care released a suite of Support at Home pricing resources.
Australia’s $3 billion aged care package includes a billion dollars to make showering free under Support at Home. That’s welcome news — but it’s also an admission. Here’s what the announcement really tells us about where we’ve been, and what leaders need to watch closely as the reforms roll out.
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