Hayley Campbell, Content Writer
What happens when someone is assessed as needing more care, but the funding isn’t there to provide it? Uniting NSW.ACT says the current gap is putting pressure on older people, providers and the wider aged care system.
Latest News
What lies ahead for CHSP beyond the 2029 extension
Australia’s Commonwealth Home Support Program (CHSP) is extended until June 2029, avoiding a planned merger with Support at Home. While the certainty is welcome news, providers now face the crucial challenge of shaping the program’s long-term future.
Are we asking the wrong question about aged care kitchen shortages?
With over 75 per cent of aged care chefs reporting staffing shortages, benchmarked award rates may no longer be enough. Chef Lindsey O’Grady explores why providers must look beyond internal aged care pay comparisons to compete with the wider labour market.
Lindsey OGrady, Senior Catering Operations Specialist
Palliative care isn’t aged care’s job, but the conversation is
Victoria’s first statewide report on palliative care reveals a stark gap between demand and access. As specialist shortages loom, Palliative Care Victoria CEO Violet Platt explores why aged care leaders must help bridge the gap through early conversations.
Marion Piper, Contributor
Building the bridge to reshape First Nations aged care
Interim First Nations Aged Care Commissioner Jodi Cassar brings more than two decades of public service experience to one of aged care’s newest roles, sharing why listening, cultural safety and community partnerships are essential to creating meaningful, lasting reform for Aboriginal and Torres Strait Islander people.
Yvette Willison, Content Writer
Micro scale aged care punches above its weight
As the pace of aged care’s market consolidation intensifies, so too must the conversation of one size fitting all. Honeybee homes is a ‘tiny’ provider on NSW’s north coast that is bucking the trend. A 30-year wait list shows they’ve captured demand in a big way.
Amy Henderson, Contributor
Contributors
Hayley Campbell - Content Writer
"Hayley Campbell is a mental health and healthcare copywriter who believes the best stories start with people."
Yvette Willison - Content Writer
"Yvette is an avid storyteller with a working knowledge base in the Allied Health, Disability and Aged Care sectors."
Rise Up Group - Senior Catering Operations Specialist
"Lindsey O’Grady is a chef and aged care hospitality specialist with 40 years’ experience."
Atlas McNeil - National Clinical and Training Manager
"Lesley Barton is the National Clinical and Training Manager at Bunzl & Atlas McNeil Healthcare Community, with over 40 years of healthcare experience."
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News
Who will take care of older Australians if migration slows?
Hayley Campbell, Content Writer Australia’s aged care workforce already relies heavily on migrant workers, while demand for workers continues to grow. With migration settings under review, providers need to understand what changes to access for overseas workers could mean for staffing.
Aged care’s data problem is starting to find its fix
Marion Piper, Contributor Three hours of a shift gone to paperwork — before a single resident is checked on. As documentation eats into aged care nursing time, new tools like Kinnexus and BESTMED IQ are trying to hand some of that time back to care.
New acting head, Kate Pope, confirmed for aged care’s independent oversight body
Marion Piper, Contributor Kate Pope PSM has taken over as acting Inspector-General of Aged Care, bringing 35 years of public sector experience to the role while government recruits a permanent appointee.
Aged care reforms haven’t fixed staffing, survey finds
Marion Piper, Contributor A union survey of 3,550 frontline workers finds understaffing, rising violence and unexplained funding gaps persisting under the Aged Care Act reforms – raising fresh governance questions about how providers are spending taxpayer funding.
Standardised failure: how the new NDIS bill sacrifices participants for budget repair
Marion Piper, Contributor As NDIS reforms repeat the design flaws of aged care’s algorithmic funding failures, Disability Discrimination Commissioner Rosemary Kayess warns that providers will bear the fallout of standardised models that sacrifice individual needs for budget repair.
Why KPMG’s whistleblower failure should concern every aged care provider
Marion Piper, Contributor Following KPMG’s high-profile whistleblower governance failure, Australian aged care directors face heightened scrutiny. Under the new Aged Care Act, leaders can be personally fined up to $165,000 for non-compliant reporting systems, even if the organisation itself escapes regulatory action.
Support at Home’s biggest test: Can government turn reform promises into real-world care access?
Lauren Liao, Contributor A survey of older Australians has highlighted growing frustration with Support at Home, revealing challenges around waiting times, complexity, provider availability and out-of-pocket costs.
Topic
The right technology doesn’t change care. It changes how care is supported.
Fewer than half of aged care providers are meeting care minute targets. As nursing shortages worsen, meeting targets isn’t just about headcount – it’s about using technology to reduce friction, eliminate unnecessary administration, and support clinical teams on the frontlines.
Providers are drowning in data, and for what?
A promise made when the National Quality Indicator Program launched is being quietly broken, industry data specialists say – with resident-level scrutiny, uncosted reporting demands, and no performance data flowing back to providers.
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