Lauren Liao, Contributor
New research from UQ shows physical frailty can bring forward a dementia diagnosis by up to six years, giving aged care leaders a clear chance to act early.
Latest News
A collapsed whistleblower system, a CEO whose values didn’t fit the organisation, and a board that found out only when the regulator did. A new case study shows why 2026’s aged care laws treat speak-up programs as a governance failure, not a compliance checkbox.
Australia’s aged care system has long funded decline rather than independence. Could expanding restorative care reshape demand, improve outcomes for older Australians and create a more sustainable future for providers, governments and taxpayers alike?
Yvette Willison, Freelance Copywriter
Human oversight of aged care’s automated assessment tool has finally been granted. CEO Mark O’Brien explains why the change matters for older Australians, and why wait times may still leave many without the support they urgently need.
Lauren Liao, Contributor
As AI adoption grows, treating it like traditional software leaves organisations vulnerable. Aged care providers must look beyond static risk registers to embrace continuous, dynamic governance for this fundamentally different class of technology.
Dr Robin Craig, Co-founder
Public trust in aged care isn’t shaped by media alone. This article explores how leaders can strengthen organisational credibility through quality care, greater community visibility and sector-wide collaboration, creating authentic experiences and trusted voices that help close the media information gap.
Yvette Willison, Freelance Copywriter
Contributors
Hayley Campbell - Freelance Copywriter
"Hayley Campbell is a mental health and healthcare copywriter who believes the best stories start with people."
Yvette Willison - Freelance Copywriter
"Yvette is an avid storyteller with a working knowledge base in the Allied Health, Disability and Aged Care sectors."
Rise Up Group - Senior Catering Operations Specialist
"Lindsey O’Grady is a chef and aged care hospitality specialist with 40 years’ experience."
b2care - CEO and Co-Founder
"James Norfor is CEO and Co-Founder of b2care, with over 25 years’ experience focused on smarter, more efficient purchasing systems."
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News
Marion Piper, Contributor As NDIS reforms repeat the design flaws of aged care’s algorithmic funding failures, Disability Discrimination Commissioner Rosemary Kayess warns that providers will bear the fallout of standardised models that sacrifice individual needs for budget repair.
Marion Piper, Contributor Following KPMG’s high-profile whistleblower governance failure, Australian aged care directors face heightened scrutiny. Under the new Aged Care Act, leaders can be personally fined up to $165,000 for non-compliant reporting systems, even if the organisation itself escapes regulatory action.
Lauren Liao, Contributor A survey of older Australians has highlighted growing frustration with Support at Home, revealing challenges around waiting times, complexity, provider availability and out-of-pocket costs.
Lauren Liao, Contributor OPAN’s CEO Craig Gear warns the IAT’s human override could recreate the bottleneck it’s meant to fix. With three changes in weeks and Minister Rae unable to confirm trigger criteria or timeframes, boards need to start managing the internal exposure themselves.
Lauren Liao, Contributor This new cross-setting framework gives aged care leaders an evidence-based blueprint to measure quality across the entire continuum of care, helping organisations bridge the gap between health services and residential settings to deliver truly integrated, person-centred outcomes.
Lauren Liao, Contributor While the headlines have focused on allegations surrounding additional service fees via HELF, the more important question for boards and executives is whether the sector has fully understood what the new Aged Care Act is asking providers to become.
Hayley Campbell, Freelance Copywriter The Senate has backed a bill to restore assessor override to the Integrated Assessment Tool (IAT). Whether it becomes law or not, providers are already working within the gap between funding decisions and responsibility for safe care.
Topic
NDIS and aged care providers are facing growing pressure to meet compliance expectations, manage costs and keep the focus on care. Lumary CEO Daniel Wyner says the organisations best prepared for the future will be those that understand their operations today.
IDDSI standardised texture-modified food and thickened fluids across aged care, changing how risk is described. But safety language alone hasn’t fixed rosters, training or communication pathways – and Standard 6 now demands the operating model catch up.
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