Wednesday, August 19, 2026

Yvette Willison, Content Writer


Interim First Nations Aged Care Commissioner Jodi Cassar brings more than two decades of public service experience to one of aged care’s newest roles, sharing why listening, cultural safety and community partnerships are essential to creating meaningful, lasting reform for Aboriginal and Torres Strait Islander people.

Latest News

The right technology doesn’t change care. It changes how care is supported.

Fewer than half of aged care providers are meeting care minute targets. As nursing shortages worsen, meeting targets isn’t just about headcount – it’s about using technology to reduce friction, eliminate unnecessary administration, and support clinical teams on the frontlines.

• inspector-general

New acting head, Kate Pope, confirmed for aged care’s independent oversight body

Kate Pope PSM has taken over as acting Inspector-General of Aged Care, bringing 35 years of public sector experience to the role while government recruits a permanent appointee.

Marion Piper, Contributor

• aged care providers

Why retirement village resident experience now must extend beyond the village

Retirement villages are evolving beyond lifestyle communities into key enablers of ageing in place. Through partnerships, resident feedback and early intervention, operators are helping older Australians navigate changing support needs while improving resident experience and long-term wellbeing.

Yvette Willison, Content Writer

• hospitality

The gap isn’t in the kitchen. It’s in the system around it.

As the numbers behind the 2026 Aged Care Kitchen Pulse Survey come into sharper focus, Lindsey O’Grady says the sector is facing something bigger than a staffing or budget problem: a structural one.

Jakob Neeland, Contributor

• innovation

Solar initiatives shine on – sustainability in aged care shifts ESG strategy to operational resilience

As boardrooms ramp up discussions to meet rising aged care costs, providers are increasingly needing to adapt. Green initiatives, such as Mercy Health’s recently completed national solar project, are showing that ESG strategies can be key pivot points in securing operational resilience.

Amy Henderson, Contributor

Contributors

Hayley Campbell

Hayley Campbell

Hayley Campbell - Content Writer

"Hayley Campbell is a mental health and healthcare copywriter who believes the best stories start with people."

Yvette Willison

Yvette Willison

Yvette Willison - Content Writer

"Yvette is an avid storyteller with a working knowledge base in the Allied Health, Disability and Aged Care sectors."

Lesley Barton

Lesley Barton

Atlas McNeil - National Clinical and Training Manager

"Lesley Barton is the National Clinical and Training Manager at Bunzl & Atlas McNeil Healthcare Community, with over 40 years of healthcare experience."

Lindsey OGrady

Lindsey OGrady

Rise Up Group - Senior Catering Operations Specialist

"Lindsey O’Grady is a chef and aged care hospitality specialist with 40 years’ experience."

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Every Wednesday, we deliver stories that inspire better leadership, spark ideas & keep you ahead in aged care.

Events

Nov

2026

2026 Ageing Australia National Conference

NOV 24, 2026 | 9 am - 5 pm

The International Convention Centre (ICC) Sydney

Mar

2027

ATSA Independent Living Expo Hobart

MAR 04, 2027 | 8 am - 4 pm

Princes Wharf No. 1, Hobart

May

2027

ATSA Independent Living Expo Perth

MAY 19, 2027 | 8 am - 3 pm

Claremont Showground

News

• Aged Care Act

Aged care reforms haven’t fixed staffing, survey finds

Marion Piper, Contributor A union survey of 3,550 frontline workers finds understaffing, rising violence and unexplained funding gaps persisting under the Aged Care Act reforms – raising fresh governance questions about how providers are spending taxpayer funding.

• disability

Standardised failure: how the new NDIS bill sacrifices participants for budget repair

Marion Piper, Contributor As NDIS reforms repeat the design flaws of aged care’s algorithmic funding failures, Disability Discrimination Commissioner Rosemary Kayess warns that providers will bear the fallout of standardised models that sacrifice individual needs for budget repair.

• aged care

Why KPMG’s whistleblower failure should concern every aged care provider

Marion Piper, Contributor Following KPMG’s high-profile whistleblower governance failure, Australian aged care directors face heightened scrutiny. Under the new Aged Care Act, leaders can be personally fined up to $165,000 for non-compliant reporting systems, even if the organisation itself escapes regulatory action.

• aged care

Support at Home’s biggest test: Can government turn reform promises into real-world care access? 

Lauren Liao, Contributor A survey of older Australians has highlighted growing frustration with Support at Home, revealing challenges around waiting times, complexity, provider availability and out-of-pocket costs.

• aged care

Why aged care’s IAT human override could become the next bottleneck

Lauren Liao, Contributor OPAN’s CEO Craig Gear warns the IAT’s human override could recreate the bottleneck it’s meant to fix. With three changes in weeks and Minister Rae unable to confirm trigger criteria or timeframes, boards need to start managing the internal exposure themselves.

• aged care

Navigating the new horizon: Australia’s first cross-setting quality framework

Lauren Liao, Contributor This new cross-setting framework gives aged care leaders an evidence-based blueprint to measure quality across the entire continuum of care, helping organisations bridge the gap between health services and residential settings to deliver truly integrated, person-centred outcomes.

The Arcare story is about yesterday. The bigger story is what’s next.

• aged care

Lauren Liao, Contributor While the headlines have focused on allegations surrounding additional service fees via HELF, the more important question for boards and executives is whether the sector has fully understood what the new Aged Care Act is asking providers to become.

Topic

Ageism in the workforce: the blind spot inside aged care

• aged care sector

Aged care relies heavily on women, but older workers can still face assumptions about capability, adaptability and value. Advocate Beverly Baker argues providers need to look more closely at how ageism shapes their workforce and workplace culture.

The $100,000 blindspot: Why flat maintenance budgets hide aged care capital risks 

• sponsored

When aged care facilities run 24 hours a day, relying on flat budgets and old asset registers creates hidden financial risks. MDFM’s Head of Operations, Rohit Singh, explains why capital planning fails when data falls behind reality.

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